The Palmera Apartments

wall spray they did for the paint is on the floor along basically every wall; so much water leaks, cracks and damages were everywhere, not to mention to this day in my lease I've experienced 6 different occurrences where there was a new leak in the unit. overall, just save your money, time by not going to this place.

towed.  She said she would put a warning letter on it first to give them a chance to move it.  4 hours later I still do not see a note.  I go back to the office.  They do not know who the car belongs to.  I ask again for it to be towed.  Winter tells me that I need to call Bexar Towing and have the vehicle towed.  I call Bexar Towing and they tell me that the property manager must call.  I go back to the office and tell them what’s told to me by the towing company.  Staff go into manager’s office behind closed doors and come out after their pow-wow and say they are not sure if they have a valid contract and must call corporate.  I wait. I am told corporate is sending a contract.  Management notifies towing company.  I go back to my vehicle and wait.  45 minutes later, towing comes and then immediately leaves.  I call towing company and this time they tell me that a different company has the contract for this property.  In the meantime, both management staff and maintenance staff have gone home for the day.  I call the after hours number and am told that all they can do is take a message and have management call me sometime tomorrow.  She would not give me any number to call for an on-call maintenance or manager. This is completely unacceptable.  I was very patient all day in working with management.  The job did not get done.  They never should have left if my problem was not resolved.  This is not fair to me who is now paying for a spot that I can not use or to other residents.  Our safety could be jeopardized being as the property management has no idea who the car belongs to or if it is even a residents car.  If it does not belong to a resident than it should not be on the property, period. It took 3 days for the car to be moved and I am told I will not be compensated in any way for the lost of the use of my parking space. I would not recommend renting here.

carpets cleaned and after they took a month to get back to us about it they finally came and did a horrible job. The carpet is still filthy with the same stains that were there before. Whoever cleaned the carpets didn't put much effort into it. At this point I think the carpet is just outdated and needs to be pulled up and replaced with a new carpet but you think there going to want to make those changes? I doubt it.

their pets poop. Yes, your kids will play in that grass. All that filth gets tracked into your apartment. On my move in, the place was poorly cleaned. Carpet was not cleaned and I had to get them back in to clean the carpet. I cleaned the rest of the apartment. Maintenance scheduling is horrible. My water heater went out and they sent me an email saying it would take up to three days. I waited until they closed and called the after hours maintenance. It was fixed within the hour. I would recommend before you plan to move in, see if you can read their local tenant blog. you might get 1 out of 5 ok comments but I promise that you will see it a bit different.

being able to have my trashed picked up outside my door in the evenings, I could take it to the dumpster but instead I can do other things with my time which is great. Its also nice being able to pay my bill online and there are no extra fee's for this service. All in all I would absolutely recommend this complex to others, just make sure you utilize the feature on their website to see all the currently available and future available apartments so you can compare them and get the best rate as well as desired location in the complex.