MANAGEMENT IS AWFUL, WILL TAKE EVERY PENNY THEY CAN. I felt mislead and taken advantage of any time I had an interaction with the management. I would never live here again would recommend to anyone to find a different complex.
The units and property are nice, the only issue I had with the units (and other tenants have told me the same) is that their windows don't latch. When a work order was put in, they did not fix it an claimed it was due to the windows being "new" and just needed to "settle".
...It was not a concern that anybody can break into any apartment (half are ground floor) through the window.
If you have a dog, there is a $400 "pet fee" that is stated to cover any potential damages the pet causes to the apartment. This is not on top of the cleaning fees they will stick you with when you move out (defleaing and carpet cleaning) that come out of your security deposit. The $400 does not cover anything related to damages, it simply comes out of your pocket.
They were also misleading with their buy out policy for exiting your lease early. I spoke with the assistant, Sophia, asking about the policy and she informed me the buyout was 25% the remainder of my lease plus one month. I asked repeatedly if I would owe anything after said payout and she assured me I would not. However, upon delivery of the buyout check she informed me that the number she gave me was just the buyout fee and I still owed 60 days' worth of rent. I ended my lease 2 months and 11 days early and only saved $700 due to all the added fees.
Since I moved out before the end of my lease and took my pet with me, I asked they take the pet rent off my monthly bill. They refused stating it was still part of the rent that I was responsible for, even though the pet was no longer in the apartment.
These are just a few of the examples in which I believe the management is not fulfilling their contractual responsibilities. When speaking with management it is their way or the highway. I am very disappointed in my experience at this establishment.
Max of 2.