Not great.
March 22, 2023 - Review from Apartments.com
I stayed in a 550sqft studio for a year here. For location, building history, natural light, and amount of space for what you pay, it's great.
No control for heat or air, it's essentially just a box with fans and a switch for low-high. None of the vents around the unit actually blew air at any point. The building sets the temp, but there’s always issues with the air control. It's reached 90º in my apartment with the air running on high non stop and the windows and blinds shut. I lived on the ...
lowest floor and had no direct sun in my unit.
Oven never went past 250º, and only 1 burner on the stove worked. All of the dial markings and temp controls were scrubbed off before I moved in.
Constant issues with the water pressure; After a 5 minute shower, the tub fills up completely and takes about 25 minutes to drain. Tap water in the sink comes out cloudy and slightly yellow.
Elevators are almost always broken. One is down for weeks at a time and it takes about 10 minutes to catch the other one.
Maintenance takes over 2 months to fill a maintenance request, half the time they just mark it as complete without even coming to fix it. I spent 30+ days without a running air system in the middle of July. Called and filed multiple maintenance reports. Finally got a hold of someone in the leasing office when my apartment was 96º and they asked me if I filed a report before sending someone up “immediately”. Waited 3 hours before anyone showed up and then was told they must've forgotten to do routine maintenance on my unit.
Management lacks organization; no one knows what's going on in the building. Its like talking to a stranger every time you need to deal with them.
Pool is great but there’s always issues with it being closed randomly, not opening for hours, or closing early with no reasoning or warning.
Cars are broken into constantly, both on the street next to the building and in the “secure” parking lot.
Laundry room is always broken. At one point they had 10 working washers and 3 dryers that ran but took 3-4 cycles to get your clothes dry. People would literally dump your clothes out of the dryer on the floor if you didn't stay to watch. Most of the washers that did work smelled nasty like mildew and would make your clothes smell.
No system for letting people into the building remotely. You have to go down and get them from the little concierge room.
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Property Manager Responded
June 9, 2023
Hello, Delaney V. We strive to make every resident experience here a positive one, so we are disappointed that we did not meet your expectations. We understand the frustration, that you experienced, and our team is taking every possible step to make sure our residents are happy and giving them the living experience that they deserve. We are also taking the steps to get the laundry room in a working order, so that residents are able to wash. We are also taking more steps to make sure that the parking lots are safer, for our residents. You can reach me @ Pavilion-Mgmt@habitat.com Thank you, Katrina Napier Community Manager/ The Pavilion
Max of 1. Gated Off-Street Parking Available.