3 Years Here — Bike Stolen, Deposit Withheld, Management Unresponsive
May 22, 2026 - Review from Apartments.com
Management:
The management for this building has been rotating yearly for the past few years. They manage multiple buildings, so they might not be in the office during regular hours. They respond to official communications via the property management portal, but occasionally ignore emails and drop any face-to-face communication if you come into the office to resolve an issue.
Building:
The elevator sometimes opens very slowly (~15s to open, another 15s to close). It's been like that for years ...
and hasn't been fixed. There is only 1 elevator so whenever people move in or out and reserve the only elevator, you must take the stairs.
Location:
About 12 minutes from the light rail is great and right next to a grocery store. There are also nice restaurants and cafes nearby. On the flip side, the building also borders a parklet, but the parklet usually has unhoused individuals sleeping and occasionally arguing loudly at night. I woke up about once every month from the fighting there, even on the top floor. The parklet gets cleared out by police occasionally, but it's ineffective.
Bike storage:
Before I came here, I read one review that mentioned a stolen bike. As I write a review after just leaving the apartment, I see there are more today. To add to those reviews, my chain-locked bike was also stolen from the bike room here. Management was unhelpful.
Apartment Tours: If you are looking to move out, be aware that management will schedule prospective tenant tours of your unit while you still live there. After giving notice, expect recurring access to your apartment.
Fees:
Upon exiting, I was charged for routine carpet cleaning along with other charges for painting. Speaking with other folks that recently moved out showed a similar fee -- both of our entire security deposit is wiped out by routine painting and cleaning.
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