DON'T LIVE HERE
June 19, 2024 - Review from Apartments.com
I have far too many complaints about this place. The show room apartment they let you tour is far nicer than the apartment building you'll move into. The hallway of my apartment has stains all over the walls and carpet that nobody has tried to clean up. The hard wood floors to my apartment had water damage from when I moved in, so the floor caves in. When I first moved into my apartment, the lock to my apartment door broke and I went to the office to get help to get back in. I was locked out for ...
4 hours before management called someone to come and fix it. When I asked to call a locksmith, everyone from the office continued to just pull on the door handle thinking it would magically open and told me, "you're frustrated? we're frustrated too." instead of calling someone to help. I put in a maintenance request to fix my dishwasher when I moved in, and someone didn't come until 3 months later. My heat to my apartment wasn't working all winter so I called maintenance, and they claimed they fixed it, but my apartment was still 50 degrees in 20 degree weather. When maintenance came to fix this, one of the maintenance guys tried to ask me out. The front door to the apartment building doesn't open all the time with the key. The door gets stuck and I end up locked out until someone from the building hears me trying to get in and comes out to open the door for me. Save your money and don't come here.
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Property Manager Responded
June 25, 2024
Hello Sabrina, we're sorry to hear about your experiences at Pines of Cloverlane. We take all feedback seriously as it helps us improve. We understand how important it is to have a comfortable and well-maintained living space, and we regret any inconveniences you've faced. Please contact us at 734-434-4355 so we can better understand these issues and work towards improving your experience. Thank you for bringing these matters to our attention.
Max of 2. We Love Pets! Please call for details.