A Pig in mascara
April 4, 2025 - Review from Apartments.com
Luxury? More Like a mismanaged Disappointment
I’ve been living at The Point at Sharon for over 13 months now, and I have to say, the experience has been absolutely dreadful. Don’t let the shiny marketing fool you into believing this is some sort of luxury property. Sure, there are some positive aspects: it’s in a good location, close to the highway for easy access, the area itself is pretty quiet, and they even offer free parking with an EV charger (a small mercy). But that’s where the good news ...
ends.
Let’s talk about the management—easily the worst part of this nightmare. They’re completely unresponsive, disorganized, and downright uninformed. Any issue, no matter how urgent, is either ignored or addressed weeks later, if at all. When you’re paying this much, you expect at least a modicum of professionalism, but here? Absolutely not. It’s clear they’re more interested in collecting rent than actually maintaining the property or providing a good experience for their residents.
The package delivery system is a mess. Packages are constantly being lost or misplaced, and when you inquire about them, you get a shrug from the office staff. It’s as if they’ve never heard of organization or accountability. And don’t get me started on the elevator. It’s painfully slow, to the point where you’re better off taking the stairs—even if you live on the top floor.
Now, let’s dive into the “luxury” features they claim to offer. The HVAC system is beyond terrible. In the summer, it lierally does not cool, we’ve had to purchase two fans to keep comfortable, and in the winter, you’ll be lucky if it keeps the chill out. The door key readers frequently malfunction, so if you’re in a rush, good luck getting into your apartment without a fight with the door. The water pressure? Non-existent. You’d have better luck trying to shower with a trickle from a garden hose. And speaking of water, the quality is horrible—cloudy, bad-tasting, and definitely not what you expect from a so-called upscale property.
There’s no pool, which is baffling considering they market themselves as a luxury complex. You would think that would be a standard amenity. But the real kicker? The outrageous utility bills. They’re sky-high for no apparent reason, and when you try to inquire about it, you’re met with confusion and zero transparency. It makes no sense how the utilities can be this high when half the systems in the building barely function properly.
In summary, The Point at Sharon is anything b
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Property Manager Responded
April 7, 2025
We're sorry to hear that your experience hasn't been as positive as we would have liked. Our management team strives to be accessible and responsive, and we regret if this has not been your experience. We appreciate your feedback on the package delivery system and the elevator, and we will take your comments into consideration as we continually strive to improve. We also understand your frustrations with the HVAC system and water pressure, and we would like to assure you that providing a comfortable living environment for our residents is our top priority. Lastly, we hear your concerns about the utility bills, and while we don't have direct control over these costs, we're always here to assist in understanding them better, we can be reached at leasingsharon@pancomgt.com or 781-780-4731.
We value your feedback and will use it to improve our resident experience.
Max of 2. 2 pets per household and no weight limit.<br />Certain dog breeds prohibited.<br />Contact leasing for restrictions.<br />Dog rent $75 | Cat rent $50.