Do not move there
November 8, 2024 - Review from Apartments.com
This apartment complex is only about the money, I lived there over 4 1/2 years and when I moved in it was gated, had great landscaping, everything clean because they had someone picking up trash, nice leasing staff and great maintenance team.
Then there was a change of ownership and that is when things got bad, rent went up in these 4 years by $450 hidden with "Amenity" fees that I had free in my lower rent, on top of that visitors have to pay for parking in assigned parking spots and if you ...
don't have your parking permit sticker you get towed even as a resident.
The trash compactor is to small for that large complex and if you can't put your trash in it because it is full, and you leave it there in front, they go through your trash to find out who's it is and fine you $100. If you don't pick up behind your pet and they find out, you get fined $100.
I tried moving out before my lease ended but they would have penalized me so I stayed until the end. Had to pay rent and mortgage for 3 month because they did not let me out and of course charged me for "damages". I asked them to send me photos of the damages and they did about 2 weeks later and I saw I forgot a painting. I've asked them to hold it for a friend of mine to pick it up but they never answered my email. When my friend went in they just said it was trashed since I already moved out. No compassion or anything from them, they are only money hungry and I hope they loose all the business.
I paid my rent on time the whole time I lived there and they don't give a crap about anything but the money. Do not move here, they don't deserve your business, you just pay a lot for being controlled in your own home.
Oh and you pay lots of money for your apartment to hear your neighbors around you have adult entertainment in the bedrooms and vacuum or move furniture. These walls hide nothing.
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Property Manager Responded
December 2, 2024
Thank you for sharing your experience at The Preserve at Grande Oaks Apartment Homes. We understand that you've had some frustrations during your residency, and we take your feedback seriously. We strive to provide a comfortable and respectful living environment for all our residents.
We appreciate your past tenancy and understand your concerns regarding parking and trash disposal. We are always working to improve our services and facilities, and we will take your comments into consideration.
If you have any specific issues you'd like to discuss further, please feel free to contact us at grandeoaksleasing@morganproperties.com.
Max of 2. Max 2 pets. $35 per month/pet.