Do not rent here
March 5, 2026 - Review from Apartments.com
I have had a very disappointing experience living at this property. Over the past several months I have dealt with multiple serious maintenance and habitability issues, including mold, leaking ceilings, washer and water pressure problems, and most recently a rodent in my unit.
Despite repeatedly reporting the rodent activity and providing documentation of droppings and damage to my belongings, the issue has not been fully resolved. I have had to remove my clothing from drawers and place them in ...
bags and baskets because the rodent has been entering the dresser and leaving droppings and urine on my clothes.
I have also made several attempts to contact corporate management regarding these ongoing issues and my request for a rent adjustment due to the habitability concerns. Unfortunately, my emails went unanswered until I stated that I would be withholding my rent until I received a response. Only after that did corporate reply, and they informed me that they would not be adjusting my rent further.
When maintenance recently came to inspect the room, I had been sick for several days and my belongings were still bagged due to the rodent issue. Instead of focusing on the ongoing pest problem, management stated that the condition of the room prevented a full inspection. This was frustrating because the room’s condition was directly related to trying to protect my belongings from the rodent contamination.
Although pest control has been coordinated and a small rent credit was offered, the underlying habitability concerns remain unresolved. As a tenant who has consistently communicated and cooperated with inspections, I expected more accountability and urgency in addressing these issues.
I hope management takes these concerns seriously and improves how maintenance and pest issues are handled so other residents do not have the same experience.
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Property Manager Responded
April 3, 2026
Hi Elisha, thank you for your candid feedback. We take all reports regarding habitability and pest activity with the highest level of seriousness. We apologize for any communication gaps you experienced and for the frustration caused during our recent inspections. Our goal is to provide a safe, comfortable home for every resident, and it is clear we have more work to do in your case. We would like to re-examine the current state of your apartment and our previous treatment records to ensure we are taking every possible step to resolve the situation. Please reach out to our leasing office so we can discuss this further.
Max of 3.