When I first toured, I asked about the fitness center hours and was told by the manager, not just some front desk person, the actual manager, that if I was in there before it closed, no one was gonna bother me and kick me out right at 11pm. Well that was a lie because the security guard came sharp at 11. Instead of protecting our garages, as mine personally was thieved twice in under 2 years (see other reviews), they're making sure no one is getting a workout in past 11.
Not only that, I was
...initially applying for a 3rd floor unit, and was told by management "sorry we only have 4th floor available, the 3rd floor unit just happened to fill up that day". While I saw it vacant for the next 3 months and even knocked on the door multiple times to check, so I was clearly lied to so they could just fill a 4th floor unit.
The real kicker is that within a week of me moving out, they made repairs. But, 3 months later they decided they actually wanted the money for those repairs, not a week or a month after they did them. 3 months later, likely when they are looking at their current budget and looking for any attempt to penny pinch, they're now coming after former tenants. Not only that, while the lease states specific prices for replacement parts, they chose more expensive parts than listed in the lease and charging me for it.
So far, my review has focused on the experience with management. However, the actual unit itself was also very poorly built, with the windows being incredibly drafty. They also said that the living room AC would be sufficient to cool the bedroom with the door closed during summer, and that was another lie. After all, their bedrooms have a port to insert an AC unit, because they knew when they built it, that the AC wouldn't be sufficient, but management will tell whatever lies they need to, in order to fill a unit.
The Quarry is managed by MCC management, and I'd advise staying away from them and the properties they manage. A couple I can remember are:
Prairie Hills and The Reserve.
Property Manager Responded