How the mighty have fallen…
April 10, 2024 - Review from Apartments.com
I am going on my second year here at the retreat. The first was great, managers, staff, and maintenance team all friendly and helpful. Amenities were clean and updated while communication between tenants and staff was regular and helpful. However, after a mass exodus of managerial and front desk staff the quality has been abysmal. Let’s delve into some of the issues from this past lease starting in September.
I have never written a public review before, yet I write this essay in my notes ...
because another WiFi outage has occurred (April 2nd 2024), and will post when the next one comes (Today is April 10, 2024). I speak only on my personal experiences, please sort through other reviews online and notice the commonalities. A majority of these issues probably stem from the recent buyout by Landmark Properties, which have contracted out a ton of services which should be low hanging fruit for quality. Many speak on the poor quality regarding cleanliness of their rooms on move in day. I personally can voice for a number of appliance issues which have not been fixed in my apartment since before I moved in. My thoughts are this, if you have made it this far and are still considering, this place feels like a sinking ship, staffed by an uncaring and uninvolved team, and driven by a large corporate money vacuum. Managers, if you have read this far I hope you can make some serious changes, because while my one review may be a small cry into the void of the internet, the thousands of other residents driven to the same point I am will eventually bury the site in poor reviews.
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