When looking for apartments I saw the scores and the polar opposite reviews. I thought "the bad reviews must have had bad experiences". However after living here for a little over 5 months I have become convinced that all the good reviews were either written by staff or are fake. Not a day goes by that I have not seen a roach in our place, despite the apartment supposedly doing monthly spraying or how clean we keep our apartment. The front office really does not care if you have a problem. During
...a storm a tree limb almost came through the master bedroom window and ended up resting on my window. I reported to the office that I would like them to cut it down so that if another big storm came it wouldn't go through my window. They put in the request but told me that who knows when it would get taken care of since it's not their top priority, two months later the limb ended up falling onto the sidewalk and stayed there for a few days until someone came and moved it. Another huge issue was our A/C being out during the dead of summer. The front office wouldn't take my roommate serious whenever he would call and report the problem and would sent maintenance to only fill the coolant. It took me coming home midday from work and talking to maintenance directly and reporting that there is probably a leak in our unit. Turns out there was and they had it fixed within the next two days. Their survey came out where they had the nerve to ask "how much money would you be fine with your rent increasing so we could upgrade our facility?" I am an easy going guy and understand that sometimes things are out of peoples controls, however I can not understand how I pay $200 more a month than my initial rent pricing and be this disappointed in an apartment. I honestly can not wait until my lease is up and I do not even think I can last until then. I would not recommend this place to anyone and everyone I know who has lived here has had the same experiences, if not worse. I would not wish this apartment complex on my worst enemy. Please do yourself a favor and not get suckered into these apartments based on how they seem whenever you first apply. Believe me you will regret it.
Max of 1.