Review of The View at the Crown Ridge
I don’t usually leave reviews, but I feel it’s necessary to share my experience so that anyone considering living here has all the information and can make an informed decision.
Unfortunately, I have had several negative experiences during my stay:
1. Maintenance and repairs:
• In January, due to low temperatures, a pipe on my balcony burst, causing damage to the storage room. To stop the leak, they cut two holes in the ceiling. Since then, I have
...been contacting them by phone and email, but the promised repairs have never been completed. As a result, the storage room has been full of moisture for over a month, and many of my belongings have been damaged. I am paying for a space that I have not been able to use, and to this day I have not received any solution.
• Other minor issues, such as a burnt-out light bulb, took over a month to be fixed.
2. Apartment condition upon move-in:
• I signed my lease more than four weeks in advance, and even so, when I received the keys, I found the apartment very dirty and with several broken items.
3. Safety and privacy:
• Staff members have entered my apartment multiple times without prior notice; I know this because I have cameras installed. What’s worse is that they leave the place dirty and disorganized (I have attached a photo of my white couch at the end).
• The gates frequently do not work properly, so they remain open and anyone can enter.
4. Services and amenities:
• The building’s pool has been under repair for over a year, and no resident has been able to use it.
• Internet service is limited to an agreement with AT&T, with no option to choose a more affordable provider or one with better plans.
In summary, everything related to maintenance, security, and customer service is very deficient, and these problems have been occurring for about a year they are not recent.
My recommendation:
If you are considering renting at The View at the Crown Ridge, my advice would be NO. If you are looking for peace of mind and comfort, this is not a good option. I hope my review helps others make a better decision.
Max of 1.