They begged me not to post a review about their awful service but I still decide to share my exprience with them.
My friend and I first reserved a two bedroom in their community, we made an agreement in their office that it would be a 10 month contract. However when we received a formal contract that they sent for our signature, it showed a 12 month leasing term. We pointed that out and let them fixed it, and then we signed that contract. Two days later they sent us another contract for our
...signature, saying that the security deposit on the first contract was not correct. Anyway, we signed their new contract again, and paid extra security deposit.
However, just ONE DAY before our move-in date, someone from their leasing office called me and told me that I won't be able to move in due to their maintenance issue (Later they told us they found many roaches). And they requested us to move into another room which is $50 more per month, and a floor which we don't like (Ground level).
So we decided not to live there anymore due to their dishonesty from the start. And they agreed and promised to refund our $270 application fee and deposit back. Up to now it's been more than 2 months but we haven't received anything from them. We’ve been to their office a couple of times and asked for the status of our refund check, while they couldn't tell us anything but "You will receive your check".
I feel like I won't be able to get my money back.
Please think carefully before you decide to live there!!!
Max of 1. Detached Garages Available.