An unluxurious experience
December 2, 2022 - Review from Apartments.com
The absolute WORST management company I've had to deal with. They don't timely respond to maintenance requests. They don't pick up the phone. They don't respond to emails. Do not rent here. If I could give this place half a star I would. The apartments look nice on the surface, but there are a lot of issues in terms of plumbing, water damage and plumbing and getting anyone to resolve these issues is like pulling teeth. They have the nerve to increase rent when they fail to deliver quality ...
service. Despite what the website says, this is NOT a luxury apartment. And if management sees this post and has the nerve to respond to the post before it responds to my many emails, phone calls, messages and maintenance requests, shame on them.
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Property Manager Responded
January 12, 2023
Please accept our apologies that your stay with us fell short of your expectations. We strive to provide exemplary customer service to help ensure our residents enjoy a living experience that’s both meaningful and memorable. As always, we invite you to reach out to us at 954.474.4554 or Waves@ZRSmanagement.com with any concerns or comments. We remain committed to your satisfaction and will take the necessary steps to improve your situation to the best of our ability. We look forward to resolving these issues.
Dogs and Cats Welcome. Dog Breed Restrictions Apply. $400 One Time Non-Refundable Fee for 1 pet $600 One Time Non-Refundable Fee for 2 pets.