DO NOT RENT
January 7, 2023 - Review from Apartments.com
DO NOT RENT!!!
This apartment community and management were horrible from day move-in to move-out. The welcome email from the community gave us the option to sign up for NPS. NPS is an intermediary that sends automated rent payments to the property. Prior to moving, the data provided to NPS from the property was incorrect. We flagged this with the NPS and the property prior to checking in to ensure the issue was rectified. Upon moving in, the issue was not rectified and was not rectified for ...
over a month. We received a Default and Termination notice (in error) because the property was not accepting the automated payments because they failed to rectify the inaccurate data prior to our lease start date.
The property does not enforce breed restriction rules and appears to make no reasonable attempts to enforce state vaccination laws for the dogs. I emailed the property about my neighbor's dog running at large and antagonizing other dogs. I received no response. The dog was running-at-large again, I called the police to have the resident cited and I discovered from the officer that the dog was not vaccinated for rabies. I forwarded the information to the property management office and received a mere 'thanks.' No follow-up pertaining to the status of the dogs that interacted with and antagonized my dog while running at large.
The quality of the apartment community that you choose depends on the quality of the residents. Anyone with a pulse and a 400-credit score is approved, which says a lot about the quality of the residents. Many residents do not clean up after their dogs (if they walk their dogs on a leash). So, while you are walking around this property, be on the lookout for landmines.
And as if all of this were not enough to turn you away. Remember those neighbors with poor credit and no respect for their own homes. Well, turns out that if you don’t clean up after your dog you are unlikely to keep a clean home. We enjoyed the visitors of mice and roaches for over 2 months, submitting service tickets regularly to have them send an exterminator. The maintenance team would review the pest control request and close the ticket without (1) communicating with myself or my partner or (2) ever sending pest control to our apartment. Once we withheld rent, they finally sent pest control.
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