Cheap quality, steer clear!
July 11, 2025 - Review from Apartments.com
Don't move here unless you have a top floor apartment or want to get no sleep/peace! The walls are so thin that you can hear every footstep your upstairs neighbor takes- Cheap construction quality. I have lived in several apartments and never seen anything like it.
Staff are deceptive and unaccommodating. With so many great options in Bentonville, don't make the mistake of choosing Town Branch! So disappointed in my experience here, need to get a hotel so I can get some sleep.
Property Manager Responded
July 31, 2025
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience has not met your expectations. We understand how important peace and comfort are in your home, and we regret that noise disturbances have impacted your stay.
While building construction can vary and sound sensitivity can differ from person to person, we want every resident to feel heard and supported. Our team is committed to addressing concerns promptly and fairly and we’d appreciate the opportunity to better understand the situation and work toward a resolution if you’re open to connecting directly.
Town Branch is home to many satisfied residents who enjoy the community, amenities, and location, and we take pride in offering a positive living experience. Your feedback helps us identify areas where we can improve, and we truly wish you the best in your future housing decisions.
Sincerely,
The Town Branch Team
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