COMMON SPACES: I am shocked managed to get the pool cleaned up for summer - congrats on that. I didn't use the gym too much - but I did use the study space, which was nice! The "social area" with the pool/ping pong table looks fun to play - but I didn't. Here's the critical part: this property has a SERIOUS drug problem. I cannot remember a time when I walked down the hallway and didn't smell the overbearing odor of weed. Side note: the wood floor in the hallways is great.
APARTMENT: Here's why
...it's cheap. Disgusting carpet, poor paint jobs, depressing lighting, and cheap fixtures don't quite give you a welcome home vibe. At a glance, it might look nice, but having visited several apartments of friends in the area - you can do better. Utilities being taken care of for you is one huge benefit.
LOCATION: Daytime - you're fine. Don't go out at night - it isn't safe. There are new security features for the building. Being in walking distance to UTK is nice, but it also passes several busy roads - I think I need two hands to count the number of times I've almost been hit.
STAFF: This is where it gets ugly. The male manager at this facility couldn't have been ruder to me at move out. This cemented my thought that they are after your money. The staff seemed disinterested in my comments, taking MONTHS to fix maintenance requests about the commons spaces. I will say when I had a maintenance request for my room it was fixed quickly.
OVERALL: I hope you find this as a fair and comprehensive review. For the reason of lack of safety alone, I would suggest you avoid this residence. If that doesn't cause you to jump ship - maybe you should know when I walked into my apartment for the first time it was filthy, there was a huge tear in the couch, the lights flickered, the thermostat had defects, and there were scratches across all the furniture. If you are still thinking maybe that it is worth it - consider the fact that it is hard to persevere the above with rude staff. I can fully expect that a Property Manager will respond to this review, hoping that I reach out and work towards a resolution, but it just feels like that it is them putting on a facade for you to consider moving here. Again - do not let the location or "value" fool you, as it did me. Search somewhere else. I was hoping for just "okay" when I moved here - and they couldn't live up to that bar. Best wishes apartment seekers.
Max of 85.