WARNING TO ALL CONSIDERING TRAILS OF WALNUT CREEK:
October 26, 2022 - Review from Apartments.com
Unfortunately I had to stay at these apartments for one year before my lease was up. The office was nice enough when they knew I was a potential renter, but once the lease was signed they were rude and uncaring of any issue I had. I was sent photos of a remodeled unit and was promised those photos were the unit I would be moving into, but upon arriving on site my unit was old, not remodeled, and not what was advertised. Other issues I encountered in my one here on site:
-Water Shutoff regularly ...
for “repairs” with short or no notice to fix old pipes instead of replacing them
-Cockroaches. EVERYWHERE.
-Broken glass in the parking lot on a regular basis
-Cars broken into
-Pool was NEVER open for the entire year, despite apartment advertising it as a main amenity
-Unclean laundry facilities with more than half machines out of order
-Unsafe broken stair cases for months, blocked off as an OSHA example from hell
-Random nails/sharp objects just laying around the whole property, hurt my dog’s paw
-Animal poop EVERYWHERE, never cleaned by residents and left by maintenance to cook in the Texas sun (yummy)
-Garbage fires in the dumpsters on a REGULAR basis.
Save yourself and spend your money elsewhere.
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