Photos


















- 1–2 Bedrooms
- $1,338-$1,870Pricing
- 625–1,060Square Feet
Rent Specials
Call now and get 1 MONTH FREE on base rent + ask about our hometown hero special! Minimum lease term applies. Other costs and fees excluded.
About Trillium Terrace
Named after a beautiful three-petaled flower, Trillium Terrace provides a beautiful get-away for residents of Austin, TX. If you are intrigued by the idea of a luxury apartment community, then Trillium Terrace is the right choice for you. Our pet-friendly apartments offer first-class amenities with additional perks that will suit any lifestyle. Trillium Terrace is proud to offer a first-class living experience for Austin, Texas apartment shoppers. Residents love coming home to a community filled with amenities traditionally found at hotel resorts such as dancing fountains for constant entertainment, a resort-style pool with a sundeck and outdoor cabanas. The grounds at our Austin luxury apartments boasts beautiful landscaping, a Zen garden, and mere seconds away from miles worth of bike paths. The amazing features do not end when you walk through the door of your Austin Metro apartment, either. You will find custom insulated windows, ceiling fans, a spacious private balcony, and hardwood-style flooring. Unparalleled conveniences such as an in-home washer and dryer as well as disability access (available for select units) will revolutionize your life and allow more time for the finer things. These are just a few examples of the things you will come to love about Trillium Terrace. Schedule a visit today to see for yourself why you should make our community, your community.
Trillium Terrace is located in the Cherry Creek Neighborhood and 78745 Zip code of Austin, TX. This community is professionally managed by Greystar Real Estate Partners
Unique Features and Amenities
- 1st Floor
- 3rd floor
- Contemporary finish options including white or sla
- Controlled access community
- Designer tile backsplash
- Fenced backyards available
- First Floor
- Full-sized washer and dryer included
- Large dog park with pet wash station
- Life-size outdoor chess game
- Luxury Wood-look Plank Flooring
- Medium Yard
- Pet Park
- Pet Wash Station
- Pool view
- Poolside outdoor kitchen with multiple grilling st
- Pure White Scheme
- Reserved Covered Parking Available
- Resort-style pool with expansive sundeck, private
- Security Deposit Alternative
- Small Yard
- Stainless Steel Appliance Package
- washer & dryer
- Washer/Dryer
- White Color Scheme
- White Finish
- WiFi Lounge with Billiards
Property Contact Info

Floorplan Pricing and Availability
Trillium Terrace offers 1 to 2 Bedroom apartments starting from $1,338 and having 625–1,060 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
Floorplan A2
From $1,344
1 Bed, 1 Bath, 713 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,344 Available Now 223 713 $1,423 Available Now 734 713 Model Amenities and Features
Unique Features
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Stainless steel appliance package
Model Rent and Fees
Model Price Range
- $1,344 - $1,423
Deposit
- $250 deposit
Unit 223 Amenities and Features
Unique Features
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Stainless steel appliance package
Unit 223 Rent and Fees
Unit Price
- $1,344
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,344 - $1,423
Unit 734 Amenities and Features
Unique Features
- 3rd Floor
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Stainless steel appliance package
Unit 734 Rent and Fees
Unit Price
- $1,423
Deposit
- $250 deposit
Model Rent and Fees
Model Price Range
- $1,344 - $1,423
Apartment Model: A2From $1,3441 Bedroom, 1 Bath, 713 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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A2 - Floorplan 1 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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A2 - Floorplan 2 Apartment Unit: 223Apartment Model: A2$1,3441 Bedroom, 1 Bath, 713 sq ftAvailable NowApartment Unit: 734Apartment Model: A2$1,4231 Bedroom, 1 Bath, 713 sq ftAvailable NowFloorplan A3
$1,377
1 Bed, 1 Bath, 722 sq ftAvailable NowModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft $1,377 Available Now 228 722 Unit 228 Amenities and Features
Unique Features
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Pool View
- Stainless steel appliance package
- White Color Scheme
Unit 228 Rent and Fees
Unit Price
- $1,377
Deposit
- $250 deposit
Model Rent and Fees
Price
- $1,377
Apartment Model: A3$1,3771 Bedroom, 1 Bath, 722 sq ftAvailable NowFloorplansPhotos![]()
A3 - Image 1 ![]()
A3 - Image 2 ![]()
A3 - Image 3 ![]()
A3 - Image 4 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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A3 - Floorplan 5 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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A3 - Floorplan 6 Apartment Unit: 228Apartment Model: A3$1,3771 Bedroom, 1 Bath, 722 sq ftAvailable NowFloorplan A1
$1,338
1 Bed, 1 Bath, 625 sq ftAvailable Dec 25Cheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,338 December 25, 2025 526 625 Unit 526 Amenities and Features
Unique Features
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Stainless steel appliance package
- White Color Scheme
Unit 526 Rent and Fees
Unit Price
- $1,338
Deposit
- $250 deposit
Model Rent and Fees
Price
- $1,338
Apartment Model: A1$1,3381 Bedroom, 1 Bath, 625 sq ftAvailable December 25, 2025Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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A1 - Floorplan 1 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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A1 - Floorplan 2 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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A1 - Floorplan 3 Apartment Unit: 526Apartment Model: A1$1,3381 Bedroom, 1 Bath, 625 sq ftAvailable December 25, 2025Floorplan A4
$1,518
1 Bed, 1 Bath, 806 sq ftAvailable February 18, 2026Largest 1 BedroomThis is the largest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,518 February 18, 2026 325 806 Unit 325 Amenities and Features
Unique Features
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Stainless steel appliance package
- White Color Scheme
Unit 325 Rent and Fees
Unit Price
- $1,518
Deposit
- $250 deposit
Model Rent and Fees
Price
- $1,518
Apartment Model: A4$1,5181 Bedroom, 1 Bath, 806 sq ftAvailable February 18, 2026Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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A4 - Floorplan 1 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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A4 - Floorplan 2 Apartment Unit: 325Apartment Model: A4$1,5181 Bedroom, 1 Bath, 806 sq ftAvailable February 18, 20262 Bedrooms
Floorplan B1
From $1,689
2 Beds, 2 Baths, 967 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,689 Available Now 621 967 $1,775 Available Now 527 967 $1,785 January 21, 2026 637 967 Model Amenities and Features
Unique Features
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Stainless steel appliance package
Model Rent and Fees
Model Price Range
- $1,689 - $1,785
Deposit
- $300 deposit
Unit 621 Amenities and Features
Unique Features
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Stainless steel appliance package
Unit 621 Rent and Fees
Unit Price
- $1,689
Deposit
- $300 deposit
Model Rent and Fees
Model Price Range
- $1,689 - $1,785
Unit 527 Amenities and Features
Unique Features
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Stainless steel appliance package
- White Color Scheme
Unit 527 Rent and Fees
Unit Price
- $1,775
Deposit
- $300 deposit
Model Rent and Fees
Model Price Range
- $1,689 - $1,785
Unit 637 Amenities and Features
Unique Features
- 3rd Floor
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Stainless steel appliance package
Unit 637 Rent and Fees
Unit Price
- $1,785
Deposit
- $300 deposit
Model Rent and Fees
Model Price Range
- $1,689 - $1,785
Apartment Model: B1From $1,6892 Bedroom, 2 Bath, 967 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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B1 - Floorplan 1 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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B1 - Floorplan 2 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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B1 - Floorplan 3 Apartment Unit: 621Apartment Model: B1$1,6892 Bedroom, 2 Bath, 967 sq ftAvailable NowApartment Unit: 527Apartment Model: B1$1,7752 Bedroom, 2 Bath, 967 sq ftAvailable NowApartment Unit: 637Apartment Model: B1$1,7852 Bedroom, 2 Bath, 967 sq ftAvailable January 21, 2026Floorplan B2
$1,870
2 Beds, 2 Baths, 1060 sq ftAvailable Dec 22Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,870 December 22, 2025 321 1060 Unit 321 Amenities and Features
Unique Features
- Designer tile backsplash
- Full-sized washer and dryer included
- Luxury wood-look plank flooring
- Stainless steel appliance package
Unit 321 Rent and Fees
Unit Price
- $1,870
Deposit
- $300 deposit
Model Rent and Fees
Price
- $1,870
Apartment Model: B2$1,8702 Bedroom, 2 Bath, 1060 sq ftAvailable December 22, 2025Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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B2 - Floorplan 1 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
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B2 - Floorplan 2 Apartment Unit: 321Apartment Model: B2$1,8702 Bedroom, 2 Bath, 1060 sq ftAvailable December 22, 2025
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Property Information
- 168 Units
- 3 Stories
- Built in 2017
- View Property Website
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Lease Terms
- 2 - 15 mo
- Short Term Lease Options
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the calculator to add these fees to the base rent.
Required Fees
Utilities & Essentials
- Valet Trash$25/mo
- Pest Control$5/mo
- Trash Services - HaulingiUsage-Based (Utilities).Amount for shared trash/waste services.Varies
- Trash Administrative FeeiAmount to manage trash service billing.$3/mo
- Trash Services - DoorstepiAmount for doorstep trash removal from rental home.$25/mo
- Utility - Stormwater/Drainage Admin FeeiAmount to manage drainage billing.$3/mo
- Utility - Water/SeweriUsage-Based (Utilities).Amount for provision and/or consumption of water and sewer servicesVaries
- Utility - Water/Wastewater Submeter Admin FeeiAmount for water billing services calculated as a percentage of consumption as allowed by regulation.$3/mo
- Pest Control ServicesiAmount for pest control services.$5/mo
- Utility - Electric - Third PartyiUsage-Based (Utilities).Amount for provision and consumption of electric paid to a third party.Varies
- Renters Liability Insurance - Third PartyiAmount for renters liability insurance obtained through resident's provider of choice.Varies
Other Fees
Personal Add-Ons
- Application FeeiAmount to process application, initiate screening, and take a rental home off the market.$150
- Security Deposit (Refundable)iAmount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.$250-$350
- Renters Liability Only - Non-ComplianceiAmount for not maintaining required Renters Liability Policy.$15/per occurrence
- Security Deposit AlternativeiAmount for alternate program in lieu of paying a traditional security deposit.Varies
Situational Fees
- Utility - Vacant Cost RecoveryiUsage-Based (Utilities).Amount for utility usage not transferred to resident responsibility any time during occupancy.Varies
- Access/Lock Change FeeiAmount to change or reprogram access to rental home.$100/per occurrence
- Legal/Eviction FeesiAmount for legal expenses incurred for lease violations.Varies
- Utility - Vacant Processing FeeiAmount for failing to transfer utilities into resident name.$50/per occurrence
- Access Device - ReplacementiAmount to obtain a replacement access device for community; fobs, keys, remotes, access passes.$50/per occurrence
- Returned Payment Fee (NSF)iAmount for returned payment.$75/per occurrence
- Intra-Community Transfer FeeiAmount due when transferring to another rental unit within community.$1000/per occurrence
- Early Lease Termination/CancellationiAmount to terminate lease earlier than lease end date; excludes rent and other charges.200.0% of base rent/per occurrence
- Reletting FeeiMarketing fee related to early lease termination; excludes rent and other charges.85.0% of base rent/per occurrence
- Late FeeiAmount for paying after rent due date; per terms of lease.9.99% of base rent/per occurrence
- Positive Credit Reporting ServicesiAmount to send positive payment history to credit reporting agency(ies); per person.$4.95/mo
- Payment Services - Third PartyiAmount for using a third party, electronic payment processing service (i.e. credit card, ACH, etc.).Varies
Pet Fees
- Pet Fee$300
- Pet Rent$20/mo
- Pet Fee$300
- Pet Rent$20/mo
- Pet Management - Third PartyiAmount for authorized pet registration and screening services.$25-$30/yr
- Pet RentiMonthly amount for authorized pet.$20/mo
- Pet FeeiAmount to facilitate authorized pet move-in.$300
Cat
Dog
Parking Fees
- Parking Fee$40/mo
- Parking FeeiMax of 1. Amount for covered parking space/services. May be subject to availability.$40/mo
- Surface LotiOpen parking is available for all residents. Reserved carports are available for $25 per month.
Other
Covered
Additional Parking Options
Property Fee Disclaimer: Security Deposit may change based on screening results, but total will not exceed legal maximums. Some items may be taxed under applicable law. Some fees may not apply to rental homes subject to an affordable program. All fees are subject to application and/or lease terms. Prices and availability subject to change. Resident is responsible for damages beyond ordinary wear and tear. Resident may need to maintain insurance and to activate and maintain utility services, including but not limited to electricity, water, gas, and internet, per the lease. Additional fees may apply as detailed in the application and/or lease agreement, which can be requested prior to applying. Pet breed and other pet restrictions apply. Parking, storage, and other rentable items are subject to availability. Final pricing and availability will be determined during lease agreement. See Leasing Agent for details.
Features and Amenities
On-Site Services
- Maintenance On Site
- Package Service
- Pet Washing Station
- Property Manager On Site
- Trash Pickup Door To Door
- Online Services
- Pet Play Area
Community Features
- Business Center
- Clubhouse
- Breakfast/Coffee Concierge
- Lounge
Outdoor Features
- Grill
- Sundeck
- Zen Garden
- Cabana
- Picnic Area
- Controlled Access
- Patio
- Yard
Recreation and Fitness
- Fitness Center
- Walking/Biking Trails
- Pool
Interior Features
- Balcony
- Tub/Shower
- Heating
- Ceiling Fans
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Wi Fi
Kitchen Amenities
- Microwave
- Dishwasher
- Range
- Refrigerator
- Pantry
- Oven
- Disposal
- Freezer
- Ice Maker
- Kitchen
- Stainless Steel Appliances
Living Area Features
- Walk In Closets
- Vinyl Flooring
- Carpet
- Window Coverings
- Large Bedrooms

Map
- Shopping
- Colleges
- Grocery
- Medical
- Parks
- Transportation

Map
Hours and Contact Info
| Monday | 9:00 am–6:00 pm |
| Tuesday | 9:00 am–6:00 pm |
| Wednesday | 9:00 am–6:00 pm |
| Thursday | 9:00 am–6:00 pm |
| Friday | 9:00 am–6:00 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Getting Around
Walk Score®
76 / 100
Very Walkable
Most errands can be accomplished on foot
Bike Score®
70 / 100
Very Bikeable
Biking is convenient for most trips
Transit Score®
41 / 100
Some Transit
A few nearby public transportation options
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about Trillium Terrace
Where is Trillium Terrace located?
Trillium Terrace is located at 6500 Manchaca Rd near the Cherry Creek area of Austin, TX
What is the current rent range at Trillium Terrace?
1 Bedroom to 2 Bedroom Apartments at Trillium Terrace currently range from $1,338 to $1,870
When is the leasing office open?
- The office Hours for Trillium Terrace are
- Monday 9:00 am–6:00 pm
- Tuesday 9:00 am–6:00 pm
- Wednesday 9:00 am–6:00 pm
- Thursday 9:00 am–6:00 pm
- Friday 9:00 am–6:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Are there any rent specials?
The current rent special at Trillium Terrace is: Call now and get 1 MONTH FREE on base rent + ask about our hometown hero special! Minimum lease term applies. Other costs and fees excluded..
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
An Absolute Gem!!!
November 15, 2023Trillium Terrace is an absolutely gorgeous property nestled in the perfect location! The amenities are top tier as well, with a beautiful pool, gas grills, fitness center and more! It’s a very quiet neighborhood. The resident events are great as well, and there is a great sense of community!Property Manager Responded
November 18, 2023Hi there, thank you so much for your positive comments about Trillium Terrace! We can't wait to see you again, have a great day.
Review from Apartments.com
Has been great!
May 26, 2023Apartment is nice, grounds and pool always look top notch. Eamon is a rock star. Happy to be here!Property Manager Responded
May 28, 2023Hi, we're happy you found our staff to be so supportive during your experience here at Trillium Terrace. We hope to be of service to you again in the future. Best wishes, Trillium Terrace
Review from Apartments.com
Eamon is amazing!
May 19, 2023Trillium terrace has been amazing ever since I moved in here three years ago. They come fix your problems immediately and are always there to help you. Eamon is the best maintenance man. He helps me even when he doesn’t have to. He’s great!Property Manager Responded
May 24, 2023Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Trillium Terrace
Review from Apartments.com
Great place to live
January 18, 2023I love this community. It’s a small complex, so it’s easy to get to know the staff and neighbors. I’ve lived in two different units in this complex, they were both incredibly comfortable. The apartment is bright, modern, and clean. The maintenance staff is quick and helpful. And the amenities are all well kept.Property Manager Responded
January 20, 2023Hi, we are so happy to read such a great review about Trillium Terrace! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Review from Apartments.com
Love this apartment!
January 15, 2023I love living here! The apartments are really beautiful and the complex in general is very well kept.Property Manager Responded
January 18, 2023Hello, thank you for your kind words and this wonderful review!
Review from Apartments.com
Great Place to Live!
January 11, 2023I love living at Trillium! The location is great and really convenient for my downtown commute. The new management is friendly and quick to respond. The property is clean and well kept inside and out. Would definitely recommend!Property Manager Responded
January 13, 2023Thank you again for taking the time to let us know how we did. We hope you have a great day! We appreciate your positive review about your recent experience with us! Trillium Terrace Manager
Review from Apartments.com
If you like paying for corporations to upgrade their units this is the place for you!
March 11, 2022Trillium Terrace is the absolute worst apartment complex I have ever lived in 32 years. My boyfriend and I rented two units here spanning about two years. Initially, I liked it so much I recommended my sister move in. Then it comes time to move out and leave the complex. Unfortunately, we could not accept their almost 9% rent increase post-pandemic, and we had to go. Upon moving out, they try to charge us for crazy things like total carpet replacement and repainting the entire unit beyond normal ...wear and tear. Rewind to a little over a year ago when we moved into this unit. It was the week in 2021 when the entire city of Austin shut down due to the snowstorm. No one was in the office to even give us our keys, do a walk-through, or give us a move-in checklist. We had to call maintenance to get into our new apartment (we moved from one unit to another). Upon entering the unit, we noticed that the carpet (which management told us was cleaned) was not. It was stained, matted down, and had maybe lightly vacuumed at best. Upon running my vacuum across it, I was able to fill an entire Dyson canister. We didn't overthink this too much because we had had such a positive experience renting the prior unit, and the damages were so obvious we assumed they had to know (wrong move, obviously), but just in case, I took a quick walk-through of the room. Fast-forward to now, and they are claiming we caused urine pet damage all over the carpet in the exact spots we noted on move-in. I won't even get into the whole story regarding the alleged need to repaint the entire unit because that part would make this already long review a novel. Yes, I had 6-12 pictures on the wall; I used nails. Did the head maintenance person tell me not to worry that he'd take care of all of it for us? That they only look for and charge for 'fist-sized hole sized he wall' Also yeses. After receiving this letter from the complex, I sent the walk-through video evidence and screenshots proving that the damages were thereupon move-in. They are still trying to make us pay for over $500 of erroneous "damages" to this apartment complex almost a month later. I would not recommend living here to my worst enemy. The property management company turned over around the same time we moved into the new unit in February 2021. Magnolia Property Management company is horrible. They are predatory. I would not live here again if you paid me. Stay away!Property Manager Responded
March 14, 2022Hi Rachel, we're really sorry to see that you are upset and sincerely apologize for any misunderstanding. We have waived all fees except for the carpet and i can assure you the total is under $500. Unfortunately, the urine stains were not present upon your move in. You are correct, there were stains noted in your move in checklist- but they were not the urine stains that are now present. We've really enjoyed having you as a resident and are sincerely sorry to end on this note but we do have to fully replace the carpet to prepare the unit for a new tenant. If you have any further questions or would like to see images from our walk of your apartment, give our leasing office a call and we're happy to provide you with them.
Read MoreReview from Apartments.com
Nearby Schools
Covington Middle
Cunningham Elementary School
Crockett High School
Richards School For Young Women Leaders
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Trillium Terrace.
Arts Museums and Landmarks
Big Box and Retail
Goodwill
Kohl's
Walgreens
Colleges and Universities
Austin Community College - South Austin Campus
University of St. Augustine for Health Sciences - Austin, TX Campus
Groceries
Heb
H-E-B
Hospitals
Austin Oaks Hospital
Texas Star Recovery
St. David's South Austin Medical Center
Hotspots
Military Bases
Camp Mabry Military Reserve
Parks and Recreation
Trillium Terrace has 5 parks within 4.9 miles, including Barton Creek Green Belt, Ladybird Johnson Wildflower Center, Umlauf Sculpture Garden, Barton Springs Pool, and Jimmy Clay Golf Course.
Restaurants and Dining
Shopping Centers
Trillium Terrace has 5 shopping centers within 0.6 miles.
Transit Stations
Martin Luther King, Jr. Station-Capital MetroRail
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Austin Studio Apartments | $1,285 | $600 | $4,896 |
| Austin 1 Bedroom Apartments | $1,465 | $499 | $10,000+ |
| Austin 2 Bedroom Apartments | $1,864 | $599 | $10,000+ |
| Austin 3 Bedroom Apartments | $2,264 | $674 | $10,000+ |
| Austin 4 Bedroom Apartments | $1,973 | $489 | $10,000+ |
| Austin 5 Bedroom Apartments | $3,577 | $845 | $10,000+ |
| Austin 6 Bedroom Apartments | $8,389 | $4,500 | $10,000+ |
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