These apartments are about 30 years old, as such many things are close to breaking or in need of repair. For the most part the maintenance staff is friendly and knowledgeable but the organization of getting things done needs a lot of work. You will not experience this until you move in, as they prioritize new customers and everything ran very smoothly up until the time of move in. After that everything started to get very difficult. Make sure you walk through your new apartment before signing the
...lease! They try to get you to sign the lease first and view the apartment after, citing that the apartment will not be ready until the day of move in. Ours was not clean & different than what we had been shown. There is no scheduling of when something will be accomplished and it seems as if most of the staff work work by word of mouth, therefore things easily get confused and left undone. There were several main things in our apartment that were unusable/broken when we moved in and it took nearly three months just to get everything working. They were important items: A/C, leaky faucets, non working refrigerator parts, etc. These are things that should be working and in good condition when a new tenant moves in. Also there are roaches. We have had our apartment sprayed for roaches 4 times in two months and still are seeing them consistently. Beware the high energy bills as well! Our A/C ran non stop for the first month we lived here but only managed to keep the apartment about 82 degrees no matter what temperature it was set at. We requested maintenance but were told nothing could be done and that was just how the A/C worked. Because of this our first energy bill was over $300 and only cleaning out the A/C coils and fixing some other things on our own have we been able to bring our bill down slightly. If we had known we would have used the extra $300 dollars a month that we are now paying for energy bills to live in a nicer complex.
The complex is in a safe area and is fairly quiet and externally well kept for the most part. They are working on renovating the outside of the apartments but if they have plans to renovate any of the insides they have not started yet. If you are very persistent with the office staff you may eventually get some things fixed but it takes a lot of time and energy to get a response or results.
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