Safety and accountability NOT FOUND HERE
October 21, 2025 - Review from Apartments.com
The management as of end of 2024-2025 has made this place worse!!!!
I’ve been a resident at Twelve100 for some time, but my recent experience has raised serious concerns about safety and management accountability.
This morning, a man attempted to enter my apartment claiming it was listed as a vacant unit. When I went to the office to report it, management confirmed that someone had moved out and blamed the former resident for writing the wrong apartment number. When I asked why that information ...
wasn’t verified before giving someone access, I was told that “the attempt to enter” was how they discovered the mistake — which is completely unacceptable.
Rather than acknowledging the clear safety issue, both managers became defensive, insisting they didn’t have a key and downplaying the situation. I was home with my door double-locked; otherwise, this could have ended very differently.
It’s deeply concerning that the management team is more focused on deflecting responsibility than ensuring residents feel safe in their own homes. Mistakes can happen, but accountability and proactive safety measures should be non-negotiable — and unfortunately, that’s not what I’ve experienced here.
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