DO NOT RENT HERE!
September 30, 2023 - Review from Apartments.com
My year at Vale East Apartments was far from the luxurious experience it appeared to be. From the beginning, their lack of responsiveness was evident, as they rarely answered phone calls. Upon moving in, I was asked to sign a new lease due to their error in room allocation. Issues with my roommate's misuse of my belongings further added to my frustration. The management's constant change of move-in plans, without adequate communication, disrupted my settling process multiple times.
Despite ...
marketing themselves as luxurious, the amenities were consistently subpar. The sauna, bowling rink, VR gaming system, and pool area were often in disrepair or missing essential features. The imposition of a curfew at the pool felt unnecessary and inconvenient.
To top it off, their financial management was a disaster. Upon moving out, I received an eviction notice for unpaid rent in August, despite vacating in July. To make matters worse, they charged my credit card for two months' rent after my departure. Their handling of this issue lacked professionalism and responsibility.
The overall administration of Vale East Apartments leaves much to be desired. It seems they use events and free food to distract from their operational inadequacies. I strongly caution prospective tenants against renting here. There are undoubtedly better options closer to UCF and Full Sail campuses.
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