If I could give less then 1 star I would
March 19, 2019 - Review from Apartments.com
Awful doesn’t begin to describe my stay at Ventura Vista “luxury apartments”. What they charge for a three bedroom, you could almost afford a house. So you would think if you’re moving into a luxury apartment complex with such a high rent the apartment complex would actually be luxurious. That is not the case with ventura vista apartments. Upon moving I noticed my neighbor was smoking marijuana on his patio. I informed the office staff and they did nothing. Later I found out that this was their ...
head maintenance man. It got so bad that I would come home every day from work in my apartment would reek like marijuana. I contacted the management company, they also did nothing. This went on my entire stay at Ventura Vista Apartments. The parking is her Renda’s. They give you one parking spot and the majority of the time other people park in your spot in the office again does nothing. I’m not quite sure what the office is actually supposed to do? Because They sure don’t help their tenets. After moving and I realize that my shower and bathtub both need to be resurfaced. So they had the bright idea to do these both at the same time. So I had no shower for four days. No shower no bathtub nowhere to bed myself or my children. Their remedy? Well you can use the shower in an empty apartment. So let me love all of my children and myself every night to an empty apartment just so we can take a shower. Also they change management staff every couple of months in the year that I’ve lived here they’ve gone through four different people! Let me save you some time, run while you can. Do not sign a lease here. It is a trap!! Unless of course you like living with drug abusers, gangbangers, and drug dealers. Then this is the place for you.
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Property Manager Responded
March 26, 2019
While we welcome all feedback, we are incredibly disheartened by this characterization of our team and our community. Let us assure you that we strive to provide professional, courteous service at all times, and any policies we have in place are for the benefit of our residents and their guests. If you would like us to detail our parking policy, or if we can address any of your other concerns, please feel free to stop by the office or give us a call at (602) 765-1113 when you have the time. Thank you. - The Team at Ventura Vista
Max of 2. We utilize a pet screening company to screen household pets, validate reasonable accommodation requests for assistance animals and confirm every resident understands our pet policies. All future residents and renewing residents must create a PetS...