SO DISAPOINTED!
August 19, 2026 - Review from Apartments.com
My wife and I had high hopes when we rented our 3 bedroom unit at Veranda Club. Unfortunately since signing our lease we have been completely disappointed and let down by management. We have a main bank of elevators near our unit. Since we have moved in, over 6 months now, the elevators are continuously not working. They make very strange and scary noises, clanks, rubbing, etc. and frequently get stuck. On occasion both are out simultaneously, even over entire weekends, forcing us to use the ...
alternate elevators which are located nearly 100 yards away. We have an infant and 2 dogs to walk 3 times a day. Needless to say it is a HUGE inconvenience. We have brought this up to management several times and in writing yet the issue continues to this day. Currently the building is going through a full cosmetic remodel, in my opinion costing thousands of dollars that should be spent fixing the basic functional systems of the building. I certainly would rather have an elevator working than a fresh coat of paint or a new light fixture! I hope this review brings attention to this matter so myself and other tenants can feel like our needs are met and that the rent we pay goes towards keeping the functional systems of the building in working order.
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Property Manager Responded
August 21, 2026
Thank you for sharing your concerns. We’re sorry to hear your experience did not meet your expectations.
At Veranda Club, we take maintenance concerns seriously and work diligently with our service providers to address issues as they arise. We understand that elevator interruptions can be frustrating, especially for residents with children and pets.
We also understand that circumstances can lead to frustration and differing perspectives.
We truly wish you and your family all the best in your next chapter!
Max of 1. Additional parking spaces are $100.