Worst apartments ever
July 20, 2026 - Review from Apartments.com
As someone who lived at Rancho Square with my family for nearly a year, I can honestly say this was one of the most stressful places I have ever lived.
What disappointed me the most was that we never truly felt safe or comfortable in our own home. Throughout our time here, we dealt with repeated thefts, including stolen packages, items taken from our garage, belongings stolen from our vehicle, and even packages disappearing from the parcel locker. Despite reporting these incidents, nothing was ...
ever resolved, and it felt like there was very little concern for residents’ security.
The atmosphere throughout the community was also stressful. Vehicles would sometimes speed through the property, and instead of feeling like we were living in a welcoming community, we often felt anxious about making even small mistakes because everything seemed to come with the possibility of a fine or towing.
The towing policies were especially frustrating. Our family experienced towing incidents that cost us hundreds of dollars, including while we were simply loading our belongings during our move-out. Instead of understanding the situation, we were left dealing with the financial burden and inconvenience.
Even when maintenance was requested, the experience was uncomfortable. On more than one occasion, we were warned that if the same issue happened again, we could be charged. As tenants, that made us hesitate before reporting problems because we felt we might be punished for asking for help.
After moving out, we are now disputing the handling of our security deposit because we believe the apartment was left clean and in the same condition in which we received it, aside from normal wear and tear. We even provided photographs documenting the condition of the unit after we moved out.
Overall, our experience was filled with unnecessary stress rather than peace of mind. Renting a home should make you feel secure and respected, but unfortunately, that was not our experience at Rancho Square. Based on everything our family went through, I would not recommend this community to anyone looking for a place to call home.
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