waste of money
December 2, 2024 - Review from Apartments.com
multiple management changes. mushrooms. mold. consistent trash in pool area. dog poop never picked up. repairs never made. and yet, this apartment complex is one of the most hypocritical, unconcerned, and unhelpful places i have ever experienced.
we have a ceiling roof leak stain that has never been fixed. a dishwasher that has an uncleanable filter. a rickety patio door that one of the kind maintenance men told us that the property wouldn’t bother replacing until after we moved out. a mailbox ...
with a broken lock. all of these and some other issues that were eventually resolved, and somehow our rent went up about $400.
we pay $25 for a trash service that has so many rules and specifications that it’s more stressful to abide by the trash service and our complex’s rules for it than to just walk it down to the dumpster ourselves. our management would rather drive around and see who isn’t following the trash rules than to see who isn’t picking up their dog poop, beer bottles at the pool, or what apartments are literally falling apart and need repair or what amenities just are hideous looking and need upkeep (tennis court). do better viera
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Property Manager Responded
December 6, 2024
We would appreciate the opportunity to speak with you regarding your concerns and hope to have a chance to help make a difference from your prior experiences. Our team works hard to provide customers with the best support possible. Please contact us at 615-794-9991 or vieracoolsprings@willowbridgepc.com so that we may assist to improve your experience. We look forward to connecting and hope you will give us an opportunity to assist you.
Max of 2. Letter required by Certified Veterinarian for proof of breed, weight, and required vaccinations.