Village in the Parks was recently acquired by Mid-America Management Corporation in January 2024, any reviews prior to this refer to the old management which was quite good. The new management is not. Look up Mid-America Management Corporation’s 1.7 star rating for yourself.
The office staff is unable to answer basic questions regarding the property or help with basic issues. For example, we went in to the office for help figure out why we were unable to split rent in their online payment system
...(ie my roommate and I want to pay half our rent each) we were told there was nothing the office could do to help us in person and instead we should email the help line.
5 minutes on the phone with corporate reveals their system flat out doesn’t support splitting rent because their owner doesn’t want to. But there was no way the on-site office would have helped and called to get an answer.
This pretty basic shortcoming aside, the new management company has removed all the perks of the property, cut down all the trees, removed the car wash station, and has done away with the helpful staff, all the things that made this property good.
All the negatives are still there though, the walls are thin, there’s never any parking, and the apartments are dated.
Honestly it’s just not worth the headaches, look elsewhere. We are leaving at the end of our lease, as are many of our neighbors.
Max of 2.