DO NOT MOVE HERE.
October 26, 2024 - Review from Apartments.com
After living at these apartments for 15 months, we could not wait to get out of there. We had problem after problem the whole time we lived there, immediately after moving in. The bug issue at these apartments is ridiculous. We dealt with ants crawling into our apartment through cracks in the floor boards (literally coming right through the floor in our closet and living room), roaches, and gnats regularly, despite being clean and requesting pest control services multiple times. Their pest ...
control was pretty useless.They don't treat their grounds at all, so we also were constantly stepping in ant hills or getting fire ants off of our dog. Other than bugs, the first issue was rain getting into our windows and through the back door; it took multiple requests to get this fixed. It caused damage that they then blamed us for at move out.
There is also NO parking at all. Nobody uses their garages and the apartments tow vehicles nonstop. They allow people to do business out of their apartments, so we literally had to deal with people parking in our drive way on occasion. They towed my husband's work truck without any warning, and we had to pay nearly $300 to get it back.They also charges us a bogus water fee of $300 when we moved out and a threat to send us to collections for it.. Makes absolutely no sense. They're just trying to swindle people out of their money.
The worst part was that the walls and ceilings are PAPER THIN. Our neighbors were so loud, and we could hear them like they were in our room. We asked multiple staff members multiple times to do something about how unreasonably loud our neighbors were, and they completely ignored every request. I feel so sorry for whoever ends up moving in our old apartment. Living their greatly diminished our quality of life.
They call themselves a gated community, but the gates never work. They'll send 10 automated emails a week, but it is nearly impossible to get ahold of anyone at the office ever. They're constantly closing early, and they never answer the phone. I can't tell if they are understaffed, incompetent, or just don't care. If all of that isn't enough, the location is also terrible. You will be regretting living off of 380 immediately.
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Property Manager Responded
November 14, 2024
We appreciate you taking the time to share your thoughts with us. We value transparency, and all our move-out policies and fees are listed in the leasing agreement. If you have any questions about these policies, we would be happy to discuss them with you further. Please email us at 3eighty@berkshireresi.com so we can answer any questions you may have.
Max of 2. | Restrictions: The following breeds are generally prohibited: Akita, American Staffordshire Terrier/Bull Terrier (aka Pit Bull), Presa Canario, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, all Husky & Malamute breeds, Rottweiler, w...