Terrible Management and a lot of car break ins
December 3, 2018 - Review from Apartments.com
We’ve lived here for 1 year and a half and can’t wait to leave. The manager Sandra is the worst and most unprofessional apartment manager I have ever met. While speaking with her about a complaint she interrupted me twice to take a personal phone call and motioned for me to step out of her office. I waited 10 minutes for her to discuss her home remodeling. Afterward she had an attitude like she didn’t want to be bothered. She has a bad reputation in this apartment complex and god forbid you ever ...
have an issue to speak to her about. Before you can even speak to her the front office staff needs your name, apartment number and the reason for your visit before she will even see you. There have been a lot of car break ins but the front gate is always broken and left open for anyone to come and go as they please. The parking here is always full. If you leave after 8pm, expect to park far away. The compactor is always breaking and the trash piles up. During these times they tell the valet trash service not to pick up your trash but they do not credot you any of those days since it is a monthly fee included in your rent. There is also a weird pest control issue with silverfish. Since we moved in we have seen them around the air vents mostly which leads me to believe there is an issue with moisture somewhere. They say there is a courtesy officer here but I have never seen one. I once called the emergency courtesy officer and no one ever responded and the issue was never resolved. I know from other neighbors that have moved out that they will add bogus charges even if you clean your apartment and professionally clean your carpet in amount less of $380.00 - $800.00 on average. For the price of these apartments in the Medical Center you can get better quality, security, and professional management else where.
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