All the Reviews are Probably True
June 25, 2024 - Review from Apartments.com
I have lived here for almost two years and it has gotten awful here.
At first we had no problems. We had to transfer units due to my brother moving in with us. We received the keys at 3:50 on a Saturday and they close at 4. I walked into the new unit to find it was infested with roaches. I went to the office and they were closed. I called the emergency line and someone came out to bomb it. Long story short it took us two weeks to be able to move because I had to fight and fight with them to ...
spray, clean the apartments and switch my appliances that didn't work. I actually went and sat in the office because the manager refused to speak with us. We were told that there is nothing we can do and she doesn't have time to talk with us. I ended up emailing the parent company and they finally started to help. As for everything else here is my list of reasons not to move here
Pool closed all summer
Gate is always broken
Half the gym equipment is broken
Dirty hallways that are never cleaned
Trash all over the property
Mailroom is always trashed and the gate door is broken
Work orders take months
Just a few extra complaints
I was told they would put me on a waitlist for a garage and after months of seeing people move out and new people get garages they told me they don't have a waitlist. I did finally get a garage but now I don't have a key and its been a month.
The cabinets were literally falling off the wall when we moved and that also took months to fix.
The carpets were disgusting when we moved in and clearly not cleaned. They claimed that it felt oily because they bug bombed the apartment.
When it comes to the windows they either don't open, don't have screens or the screen is torn.
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Property Manager Responded
July 16, 2024
We're truly sorry to hear about the issues you've experienced. Your feedback is important to us and we take these matters seriously. We strive to provide a comfortable and enjoyable living environment for all our residents. We apologize for any inconvenience you've faced and assure you that we're working diligently to address these concerns. We appreciate your patience and understanding.
Breezeway Garage.