The management is unhelpful at BEST.
The trash service is a joke... You pay $28 a month for a service that changes rules without informing the residents, then decides to change fees without warning or justification.
The grounds are disgusting, and don't even get me started on the dumpster.
There are stray cats EVERYWHERE (a problem I have brought up to management, to which I was oh so politely told that if they weren't bothering me, then it shouldn't matter). Oh, did I mention that when the
...MANAGER was promoting this place, she made sure to make it clear she had a zero tolerance for stay animals yeah... right.
I was supposed to be pro rated in my apartment, which I was up front... then got charged the extra money in my next two rent charges. When I brought this up TO THE MANAGER, she asked me if we were going to be having problems, or if I was "going to actually pay it this time" word for word, her exact phrasing when I asked.
They are a pet friendly location, but they do not enforce any sort of clean up. The small pet park they have is always covered in dog poop, and I have stepped in dog poop THREE times just in the last two weeks I have walked across the grounds to check my mail. This is ALWAYS an issue.
They say they have a zero tolerance policy for abandoned vehicles, but in the short time I have been here, TWO have been left abandoned in front of my building. I notified the management, AGAIN, to which their response both times was "Oh yeah. We noticed that." And never did anything about it.
Oh. And don't ever try getting a hold of them by leaving a message on their phone system. They NEVER call you back.
When I came to this complex, they assured me that their residence were their to priority, but they are disorganized, unprofessional, disrespectful, and absolutely unqualified for their jobs.
You could not pick a worse place to live.
Property Manager Responded