Overpriced!
May 20, 2025 - Review from Apartments.com
I've been living at Bell Walker’s Crossing Apartments for about 1.5 years. When I first moved in, the rent for my 1-bedroom unit was already higher than similar apartments in the area. A few months ago, I noticed that an identical unit in the same building was available for $350 less. I asked for a price match, but they refused. Instead, they told me I could pay a $400 transfer fee to move—basically charging me just to access a fair rent. Reluctantly, I accepted just to avoid overpaying ...
further.
One of the most frustrating issues is the broken mailboxes, which have been out of service for over a year. This means we’ve to drive to the post office multiple times per week just to get our mail. I've had multiple packages go missing, and even a check (for my previous unit's security deposit refund check) that was supposedly sent never reached me. It's been two weeks with no resolution, and management has not clarified how I will receive the missing payment. They have been saying that they are working for replacing the mailboxes for a long time but never happened! To be honest do not expect any solution if you have any kind of issue here!
Be aware that this complex includes buildings constructed at different times—some are very outdated. Keep in mind that even the newer apartments have outdated kitchen appliances. On the other hand, if you get a newer unit, maintenance needs are minimal.
There are also safety and quality-of-life concerns: sometimes you may see homeless individuals wandering through the property, and smoke smell is frequently noticeable in common areas with no effective enforcement. There is a car wash area which is good but the nozzle has been broken for a while and never been replaced. Also you need to pay for the vacuum which is usually free for most of the apartment complexes.
The only real positives are the being very close to shopping centers, restaurants, and the Greenway. However, with many new apartment complexes being built across West Knoxville, I would strongly recommend exploring other options first. The only reason I’ve been staying here is because moving again feels like a big hassle—not because I’m satisfied.
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Property Manager Responded
May 30, 2025
Thank you for bringing your concerns to our attention. We are glad you enjoy our excellent location but regret that you are not equally satisfied with all aspects of your stay in our community. Our team would be happy to speak with you about the mailboxes and ways we can elevate your stay. We can be reached at any time at WalkersCrossing@bellpartnersinc.com. We look forward to hearing from you.
Max of 2. Walker's Crossing is a pet-friendly community; we love our furry friends! There is a one-time, non-refundable pet fee of $450 per pet and $15 monthly pet rent per pet. Breed restrictions apply.