DO NOT MOVE HERE!!!
December 15, 2020 - Review from Apartments.com
My boyfriend and I decided to move here a little over a year ago... at first, we thought the place looked great. No problems with the application or anything. We were not allowed to see the apartment before we signed the lease, we called time after time before we signed it to try and get a tour of the apartment. Each time we were told " Oh, maintenance still has the keys". The day we are supposed to move in, they STILL wouldn't let us see the apartment until we signed the lease. (Me renting my ...
first apartment, I didn't know any better)
We get moved in and things were fine for awhile. Then, our shower broke, maintenance 'fixed' it and went on their way. Only for it to break again a month later, and several more times after that. Then we had a leak under our bathroom sink, which maintenance left leaking for a few days before they came to look at it.
Our water is constantly changing temperatures while you are showering, hot/cold/hot/cold, it never stabilizes.
The heat doesn't work, at least not in our apartment, which maintenance has again 'fixed' several times. Eventually we just bought our own heater.
Someone also broke into my boyfriends car, whoever it was must've gotten into the garage as well, several of our neighbors had their cars broken into as well (And they keep their cars in the garage). The office didn't seem to care too much.
Then a guy that was in the lobby tried to get my friends and I to join him and the security guard in his apartment for a "small gathering". (I didn't know security guards were allowed in tenants apartments or to drink on duty). I told the office, they listened but didn't seem to care. They said they "reported" the security guard to the 3rd party company but, he still has a job there.
The people in the office are nice until you sign your lease, then they couldn't care less about you.
I cannot wait to move, and it won't be to any other building K&D owns.
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Property Manager Responded
January 11, 2021
We are saddened to hear that your experience has not exceeded your initial expectations. We are even more concerned with the timing of this post as the issue with security had been previously addressed and the guard permanently removed from the site. This review seems to be in retaliation for your recent failure to make a timely rental payment resulting in an NSF and late fees that management would not reverse. While we recognize that there are always opportunities for improvement, we work diligently to provide a pleasant living environment, and we have a dedicated maintenance team on-call to address any issues that arise. Furthermore, while the peace of mind of our residents is of utmost importance, crime has no address. We would like the chance to discuss your feedback and work to make a better impression, so please give us a call at your convenience. Thank you.
Max of 2. Rent is per cat. Deposit is non-refundable. Must be spayed or neutered.