West Mound Apartments

experience made me uncomfortable and it seemed like they were attempting to look well-rounded and put-together while actually being sketchy.

cheap fiber board and stained with food and grease. Its an uncleanable surface. I was promised a phone call either Friday afternoon or Monday. Never received it. Would I recommend this complex? Currently that's a big heck no. If they make anything right I will update this review. If I could submit pictures of the cabinets I would post them. They are disgusting.

your apartment gets parked in and they don't do anything about it. My mother lived there since 2009. The previous owners was fabulous. They cared about their tenants and any problems and their safety. The new owners had been in charge for about a year when my mother passed. I took the keys to the apartment to the office and told them of my mother passing and told them I would have all her stuff out by the end of the month so they could rent it again. They said they would mail the deposit in 30 days to me. 40 days later I called them and they said the apartment was dirty so they was keeping the deposit. I had the apartment professionally cleaned 6 days before my mother passed because she was suppose to come home from the hospital. I emailed the pictures I took after I had the apartment cleared out and then they said okay we won't charge for the cleaning but we require a 30 day notice before moving out ( she was on a month to month lease ). She didn't give a 30 day notice before passing away. Yea, you read that right. I went to the manager in Bloomington (Marilyn) and tried to discuss the matter and she said they was keeping the deposit and there was nothing else to discuss. These people don't care about you, your apartment, or your safety. Do yourself a favor and look elsewhere in Decatur. There are lots of apartment complexes that indeed do care about you, your apartment (maintenance) and your safety. These people just care about your rent at the end of the month.

Mound!