Save yourself the trouble and look elsewhere!
June 20, 2024 - Review from Apartments.com
I had a deeply disgusting and disappointing experience at Westshore Crossing Apartments. Over the course of two years, the management failed to perform ANY pest control, leading to a severe infestation that made the unit uninhabitable. Despite multiple face-to-face requests and emails, no action was taken to address the issue. I was forced to try to fight the infestation at my own expense, despite the legal requirement for them to provide this service.
The property itself is poorly maintained, ...
with consistent issues such as constant roach infestations, inoperable gates, rarely open pools, constant water shut offs, and overall neglect of common areas.
When I finally had to vacate the property due to the roach infestation, the management attempted to fabricate stories around why I left and even threatened me with eviction despite their clear negligence. Their handling of the situation was unprofessional and dismissive. I had to go through significant stress and financial burden to replace my infested belongings.
The pools are constantly shut down, the water gets shut off frequently, and there are piles of trash by the dumpster on a regular basis. They look to charge exorbitant fees for the slightest thing but don't hold up their end of maintaining their property. They enforce the rules subjectively and inconsistently, adding to the frustration. Did I mention they have a severe roach problem?
I would strongly advise against renting here. The management's lack of responsibility and care for their tenants' well-being is unacceptable. If you are considering Westshore Crossing, be prepared for poor service and potential health hazards. There are plenty of better options out there. Save yourself the trouble and look elsewhere!
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