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Willowbrooke Apartments & Townhomes

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(585) 684-8647
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396 Willowbrooke Dr, Brockport, NY 14420

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Willowbrooke Apartments & Townhomes

396 Willowbrooke Dr
Brockport, NY 14420
(585) 684-8647
Willowbrooke Apartments & Townhomes in Brockport, NY - Building Photo
  • Studio–3 Bedrooms
  • $1,175-$1,749 Pricing
  • 360–1,050 Square Feet

Rent Specials

If you apply within 24-hours of touring, you can select one of several household items as a prize, including an ice maker, air fryer, Ninja blender, Amazon Alexa or a digital calendar! (Must be approved.) Also our Townhouse of the Week is Just $1769! This 2-bed, 1.5 bath town home has plank flooring, updated kitchen and bath, 1-car garage, storage, in unit laundry and a ceiling fan. Schedule your personalized tour! This one won't be around for long!

About Willowbrooke Apartments & Townhomes

Enveloped in a lush landscape, our Brockport, NY apartments offer many life-enriching amenities and functional features in a serene suburb near Lake Ontario, Lake Erie, Main Street Historic District, and Rochester. Discover our one, two, and three-bedroom apartment homes and townhomes in Brockport, NY, and choose the home for you!

Willowbrooke Apartments & Townhomes is located in the Brockport Neighborhood and 14420 Zip code of Brockport, NY. This community is professionally managed by Sinatra & Co.

Unique Features and Amenities

  • Ample Closet Space, Including Linen Closet
  • Ask Us About Our Preferred Employer Program!
  • Bark Park
  • Breakfast Bar*
  • Ceiling Fans*
  • Courtyard & Wooded Views*
  • Dining Room*
  • Discounted Internet & Cable Package Available
  • Eat-in Kitchen*
  • FLEXible Rent Payments - Pay on Your Terms!
  • Garages*
  • Heat Included in all Garden Units*
  • Microwave*
  • Monthly Resident Events
  • Pet-Friendly
  • Rent Credit Reporting

See All Amenities

Property Contact Info

Office Hours

Monday8:30 am–5:00 pm
Tuesday8:30 am–5:00 pm
Wednesday8:30 am–5:00 pm
Thursday8:30 am–5:00 pm
Friday8:30 am–3:00 pm
SaturdayClosed
SundayClosed

Floorplan Pricing and Availability

Willowbrooke Apartments & Townhomes offers Studio to 3 Bedroom apartments starting from $1,175 and having 360–1,050 sq ft. Here is the current pricing and availability:

Cost CalculatorEstimate your monthly and one-time fees
  • Studio

    Studio, 1 Bath 360 sq. ft.

    Studio, 1 Bath, 360 sq ft
     

    Availability Details

    Availability DateUnitSq Ft
    Call for AvailabilityStudio, 1 Bath 360 sq. ft.360 sq ft

    Model Amenities and Features

    Features

    • Air Conditioning
    • Ceiling Fans
    • High Speed Internet Access
    • Washer/Dryer
    • Washer/Dryer Hookup

    Kitchen

    • Dishwasher
    • Disposal
    • Eat-in Kitchen
    • Kitchen
    • Microwave
  • 1 Bedroom

    1 Bedroom, 1 Bath 625 sq. ft.

    $1,175

    1 Bed, 1 Bath, 625 sq ft
    Available Sep 12

    Availability Details

    PriceAvailability DateUnitSq FtDeposit
    $1,175 September 12, 2026WB-239625$1,130

    Model Amenities and Features

    Features

    • Air Conditioning
    • Ceiling Fans
    • High Speed Internet Access
    • Washer/Dryer
    • Washer/Dryer Hookup

    Kitchen

    • Dishwasher
    • Disposal
    • Eat-in Kitchen
    • Kitchen
    • Microwave

    Unit WB-239 Rent and Fees

    Unit Price

    • $1,175
    • View Details and Rent Estimate

    Deposit

    • $1,130 deposit

    Model Rent and Fees

    Price

    • $1,175
  • 2 Bedrooms

    2 Bedroom, 1.5 Bath Townhome 1,000 sq. ft.

    From $1,715

    2 Beds, 1.5 Baths, 1000 sq ft
    Available Now
    Largest 2 BedroomThis is the largest 2 Bedroom at this Property

    Availability Details

    PriceAvailability DateUnitSq FtDepositView Details
    $1,715Available NowWB-3481000$1,660
    $1,749 August 29, 2026WB-3661000$1,694

    Model Amenities and Features

    Features

    • Air Conditioning
    • Ceiling Fans
    • High Speed Internet Access
    • Washer/Dryer
    • Washer/Dryer Hookup

    Kitchen

    • Dishwasher
    • Disposal
    • Eat-in Kitchen
    • Kitchen
    • Microwave

    Model Rent and Fees

    Model Price Range

    • $1,715 - $1,749

    Unit WB-348 Rent and Fees

    Unit Price

    • $1,715
    • View Details and Rent Estimate

    Deposit

    • $1,660 deposit

    Model Rent and Fees

    Model Price Range

    • $1,715 - $1,749

    Unit WB-366 Rent and Fees

    Unit Price

    • $1,749
    • View Details and Rent Estimate

    Deposit

    • $1,694 deposit

    Model Rent and Fees

    Model Price Range

    • $1,715 - $1,749

    2 Bedroom, 1 Bath 730 sq. ft.

    2 Beds, 1 Bath, 730 sq ft
     

    Availability Details

    Availability DateUnitSq Ft
    Call for Availability2 Bedroom, 1 Bath 730 sq. ft.730 sq ft

    Model Amenities and Features

    Features

    • Air Conditioning
    • Ceiling Fans
    • High Speed Internet Access
    • Washer/Dryer
    • Washer/Dryer Hookup

    Kitchen

    • Dishwasher
    • Disposal
    • Eat-in Kitchen
    • Kitchen
    • Microwave

    2 Bedroom, 1 Bath 850 sq. ft.

    2 Beds, 1 Bath, 850 sq ft
     

    Availability Details

    Availability DateUnitSq Ft
    Call for Availability2 Bedroom, 1 Bath 850 sq. ft.850 sq ft

    Model Amenities and Features

    Features

    • Air Conditioning
    • Ceiling Fans
    • High Speed Internet Access
    • Washer/Dryer
    • Washer/Dryer Hookup

    Kitchen

    • Dishwasher
    • Disposal
    • Eat-in Kitchen
    • Kitchen
    • Microwave
    Show Unavailable Floorplans
  • 3 Bedrooms

    3 Bedroom, 1.5 Bath Townhome 1,050 sq. ft.

    3 Beds, 1.5 Baths, 1050 sq ft
     

    Availability Details

    Availability DateUnitSq Ft
    Call for Availability3 Bedroom, 1.5 Bath Townhome 1,050 sq. ft.1050 sq ft

    Model Amenities and Features

    Features

    • Air Conditioning
    • Ceiling Fans
    • High Speed Internet Access
    • Washer/Dryer
    • Washer/Dryer Hookup

    Kitchen

    • Dishwasher
    • Disposal
    • Eat-in Kitchen
    • Kitchen
    • Microwave
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Schedule a Tour

Request Tour
Call us at: (585) 684-8647 to request a tour.

3D Tours

Property Information

  • 160 Units
  • 2 Stories
  • Built in 1973

Lease Terms

  • 3, 6, 9, 12, 13 mo
  • Short Term Lease Options

Fees and Policies

The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.

Ask About Our Fees

Required Fees

One-Time Basics

Due at Application
Application Fee Per ApplicantiCharged per applicant.$20.00

Other Fees and Policies

Pet Fees

Cat
Cat FeeiMax of 2. Charged Per Pet.$300.00
Cat RentiCharged Per Pet.$40.00/mo
Restrictions:

Acceptable species include dogs, cats, fish, contained reptiles, and birds. Exotic species are not permitted. The following breeds are prohibited, whether purely bred or mixed: Weimaraner, Saluki, Saint Bernard, Pointer, Mastiff, Malamute, Keeshond, Greyhound, Great Dane, Bloodhound, Bedlington Terrier, Basenji, Australian Cattle Dog, Afghan Hound, Akita Inu, Chow Chow, Rottweiler, Staffordshire Bull Terrier (Pit Bull), Doberman, Pinscher.

Comments:

Max of 2. Cats and Dogs Welcome <br> No Weight Limit! <br> Non-Refundable Pet Fee: $300 Per Pet <br> Monthly Pet Rent: $40.00 for First Pet, $35.00 For Second, Per Month.

Dog
Dog FeeiMax of 2. Charged Per Pet.$300.00
Dog RentiCharged Per Pet.$40.00/mo
Restrictions:

Acceptable species include dogs, cats, fish, contained reptiles, and birds. Exotic species are not permitted. The following breeds are prohibited, whether purely bred or mixed: Weimaraner, Saluki, Saint Bernard, Pointer, Mastiff, Malamute, Keeshond, Greyhound, Great Dane, Bloodhound, Bedlington Terrier, Basenji, Australian Cattle Dog, Afghan Hound, Akita Inu, Chow Chow, Rottweiler, Staffordshire Bull Terrier (Pit Bull), Doberman, Pinscher.

Comments:

Max of 2. Cats and Dogs Welcome <br> No Weight Limit! <br> Non-Refundable Pet Fee: $300 Per Pet <br> Monthly Pet Rent: $40.00 for First Pet, $35.00 For Second, Per Month.

Parking Info and Fees

Garage Parking
Other

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Features and Amenities

On-Site Services

  • Pet Play Area
  • 24 Hour Access
  • Laundry Facilities

Community Features

  • Corporate Housing
  • Walk Up

Outdoor Features

  • Courtyard
  • Picnic Area

Recreation and Fitness

  • Tennis Court
  • Basketball Court
  • Bicycle Storage
  • Pool

Interior Features

  • Ceiling Fans
  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Washer/Dryer
  • Air Conditioning

Kitchen Amenities

  • Dishwasher
  • Eat In Kitchen
  • Microwave
  • Disposal
  • Kitchen

Living Area Features

  • Walk In Closets
  • Carpet
  • Basement
  • Dining Room
  • Linen Closet
  • Tile Floors

Unique Amenities

  • Garage Available
Google Map

Map

396 Willowbrooke Dr, Brockport, NY 14420

Getting Around

  • 30 / 100 Somewhat walkable

    Few day-to-day needs are within walking distance

  • 80 / 100 Very Bikeable

    Highly suitable for bicycle commuting and/or recreation

  • 100 / 100 Exceptionally car friendly

    Excellent access to freeways and/or major arteries, with almost no chance of parking problems

Scores provided by Local Logic details

Getting to Know the Area

  • 40 / 100 Restaurants

    Some restaurants within a few minutes

  • 20 / 100 Cafes

    Some cafés within walking distance

  • 20 / 100 Nightlife

    Some bars within walking distance

  • 30 / 100 Shopping

    Some shops within walking distance

  • 50 / 100 Noise Level

    Some sources of noise nearby

Scores provided by Local Logic

Frequently Asked Questions about Willowbrooke Apartments & Townhomes

Where is Willowbrooke Apartments & Townhomes located?

Willowbrooke Apartments & Townhomes is located at 396 Willowbrooke Dr near the Brockport area of Brockport, NY

What is the current rent range at Willowbrooke Apartments & Townhomes?

Studio to 3 Bedroom Apartments at Willowbrooke Apartments & Townhomes currently range from $1,175 to $1,749

When is the leasing office open?

  • The office Hours for Willowbrooke Apartments & Townhomes are
  • Monday 8:30 am–5:00 pm
  • Tuesday 8:30 am–5:00 pm
  • Wednesday 8:30 am–5:00 pm
  • Thursday 8:30 am–5:00 pm
  • Friday 8:30 am–3:00 pm
  • Saturday Closed
  • Sunday Closed

Are pets allowed?

Call us today to find out our pet policy and if we allow pets

Are there any rent specials?

The current rent special at Willowbrooke Apartments & Townhomes is: If you apply within 24-hours of touring, you can select one of several household items as a prize, including an ice maker, air fryer, Ninja blender, Amazon Alexa or a digital calendar! (Must be approved.) Also our Townhouse of the Week is Just $1769! This 2-bed, 1.5 bath town home has plank flooring, updated kitchen and bath, 1-car garage, storage, in unit laundry and a ceiling fan. Schedule your personalized tour! This one won't be around for long!.

Renters Reviews and Ratings

3.6
13 Renters Reviews

Maintenance and Office

August 17, 2026 - Review from Apartments.com
Dan G is our new maintenance man and he has been very good at communicating on my request and letting me know when he is coming to fix things. I’ve been here for almost 3 years and he is one of the best that we have had. He stays in my building which allows my emergency request to be fast and orderly. Isabella in the office always replies to my emails and helps me with putting in any request needed.

Good Crew

August 13, 2026 - Review from Apartments.com
I've been living at Willowbrooke for about a year and a half now, the different members of the staff I've encountered and always been understanding. Most recently I had Dan and another person from the staff come in to fix a problem with my bathroom and it was done very quickly and efficiently, and Dan is very polite. The office staff has always been responsive as well, with Bella and Jason helping take care of issues I had on that end.

Property Manager Responded

August 15, 2026
Thank you so much for sharing your experience! We’re glad to hear that Dan and our maintenance team were able to resolve your bathroom issue quickly and efficiently, and that Bella and Jason have been helpful and responsive. We truly appreciate you calling Willowbrooke home for the past year and a half! ??

Dan is the best!

August 4, 2026 - Review from Apartments.com
Super friendly, always saying hi when I see fin and making conversations. Helped me when I stupidly locked myself out of my apartment and then recommended and fixed my door knob that was loose! He is awesome!!

Property Manager Responded

August 6, 2026
Thank you so much for the wonderful feedback! We’re thrilled to hear that Dan has been so friendly, helpful, and always willing to lend a hand. We’ll be sure to share your kind words with him. ???

Great

July 31, 2026 - Review from Apartments.com
The people in the office are amazing at answering any questions you have. The maintenance guy Dan is amazing on top of what you need fixed.

Property Manager Responded

August 3, 2026
Thank you so much for your kind words! We're thrilled to hear that our office team has been able to answer your questions and provide a great experience. We'll also be sure to share your shoutout with Dan. He takes great pride in his work, and we're glad his dedication and responsiveness made such a positive impression. We truly appreciate you taking the time to leave us a review!

Will lure you in then raise your rent.

May 18, 2025 - Review from Apartments.com
As the title says. They raised my rent by $300 after the first year then $150 the second year. Absolutly ridiculous. Who does that.

Property Manager Responded

May 18, 2026
Thank you for sharing your feedback. We understand rent increases can be difficult and appreciate you taking the time to voice your concerns. If you would like to discuss your experience further, please feel free to reach out to our office directly. We truly value our residents.

New refrigerator

March 18, 2025 - Review from Apartments.com
Mike was very helpful with my fridge problem. We called and he was there very quickly. Although I needed a new seal and it would take awhile, he kept me updated.

Willowbrooke

November 21, 2024 - Review from Apartments.com
Bella was great with helping us with everything to get us moved in. If i had any questions she was there to answer them. She's very polite and nice to talk to. Jason was very polite also. When we were moving in the maintenance guy was walking out and asked if we need anything fixed I told him a couple things and he came right up and checked them.

Property Manager Responded

November 26, 2024
Hello! Thank you for sharing your wonderful experience at Willowbrooke Apartments & Townhomes! We're so glad to hear that Bella was helpful, polite, and attentive throughout your move-in process. It's great that Jason and our maintenance team were also able to provide prompt and courteous assistance. We’re thrilled to have you as part of our community and are here to make your experience the best it can be. Welcome home! Sincerely, Willowbrooke Apartments & Townhomes

Quick response

October 21, 2024 - Review from Apartments.com
Mike was so quick with coming over He was kind and courteous. He is very knowledgeable and got it done fast. Such a nice man

Property Manager Responded

November 6, 2024
Hello! Thank you for sharing your positive experience with Willowbrooke Apartments & Townhomes, as well as our team member Mike! We're thrilled to hear he provided quick and courteous service, and we'll be sure to pass along your kind words to him. It's a pleasure having him on our team, and we're glad he could help make your home more comfortable! Please reach out should you need anything at all and have a great day! Sincerely, Willowbrooke Apartments & Townhomes

Willowbrooke review

December 23, 2023 - Review from Apartments.com
Quick move in process. Melanie got me n quicker than expected. She Rocks! Staff were great and I received a FREE smart TV upon move in. Nice apartment & quiet area. Highly recommended.

Unsafe living conditions

September 18, 2022 - Review from Apartments.com
We are current residents on our third lease. Two and a half weeks ago on the 3rd of September during Labor Day weekend our apartment, along with the apartment below ours, experienced severe flooding due to a clogged toilet in the apartment above ours. We woke at midnight to the sound of water pouring from our ceiling onto an inch of standing water that had accumulated in our hallway and living room. We contacted maintenance who came fifteen minutes later. Maintenance attempted to shopvac as much ...
water as they could but left after another fifteen minutes. We were stuck using our carpet cleaner until the next morning, sucking up disgusting brown water. Professional cleaners came later that day (still Saturday the 3rd) to assess the damage and clean the floor. After two minutes of cleaning, the contractor said the carpet and bathroom wall needed to be removed and they would return on Monday the 5th to do so. At no point were we contacted by the leasing office. We were not offered to be put in a hotel or different apartment despite the obvious health hazards present. It was a holiday weekend so we gave the benefit of the doubt. Over the course of the remainder of the weekend mildew and mold began to form and the stench in the apartment was so terrible that it made its way into the hallway and could be smelt from outside the building. Monday the 5th, the contractors came and removed our carpeting and a large section of the bathroom wall, as well as the door to the bathroom. This left exposed the bare floor with tack nails sticking out. The contractors left five large fans and an industrial grade dehumidifier after spraying chemicals to try and kill the mold and mildew. Again, still nothing from the leasing office. We gave the benefit of the doubt. We have taken photos and videos to document the entire process. I visited the leasing office the next day, Tuesday the 6th and presented the photos and videos to them. I was met with complete disregard for our situation. I was not asked if we were ok, if we needed anything, and there was never any mention of rehousing us temporarily. I asked if we could discuss the possibility of prorating our rent due to the circumstances we were currently facing. I was told they need approval from the corporate office in order to do that. From Monday the 5th until Friday the 9th we were unable to use the majority of our apartment and were stuck living out of the bedroom with our two dogs. Do NOT live here
Read More

Neglectful and Disgusting

February 22, 2022 - Review from Apartments.com
This is one of the most neglectful apartment complexes I’ve ever seen. If safety is a concern for you don’t live here. None of the “security” doors actually lock and they had a sex offender living in one of the units. There is also no way this place is up to code. There is not proper ventilation in the bathroom, leading to you guessed it MOLD. Oh and they’ll just paint over that before the next tenant moves in. They also do not properly care for the property leading to issues like clogged ...
gutters, constantly overflowing dumpsters, and a very slippery parking lot all winter long. They will sneakily try to charge you for anything and everything they can think of, including insurance (even if you have your own) and mistakes on their end from not properly up keeping their online payment service. If you actually want to move in, make sure you do a walk through of your EXACT unit before signing any papers. They also have some of the noisy people living there including drug addicts and abusers and constantly barking dogs. Oh and when you try to file a noise complaint to the office people, they will do nothing about it. The maintenance doesn’t even perform normal duties like testing smoke detectors, checking heating, covering AC units in the winter etc. Wouldn’t recommend this place to anyone.
Read More

Very dirty

July 2, 2018 - Review from Apartments.com
Full of dog poop everywhere, green flies all over, management does not seem to care. Avoid this place. Dirtiest in Brockport.

Property Manager Responded

July 6, 2018
Hello, We are sorry to hear you have had these issues. Please call our leasing office at (585) 637-3400 to discuss. Thanks.

Nearby Schools

A D Oliver Middle School

Brockport Central School District
40 Allen Street
Public School - Grades 6-8 (726 Students)
In Attendance Zone2 minute drive / 0.7 miles away
5/10

Ginther Elementary School

Brockport Central School District
40 Allen Street
Public School - Grades PK-5 (507 Students)
In Attendance Zone2 minute drive / 0.7 miles away

Brockport High School

Brockport Central School District
40 Allen Street
Public School - Grades 9-12 (994 Students)
In Attendance Zone2 minute drive / 0.7 miles away
7/10

Fred W Hill School

Brockport Central School District
40 Allen Street
Public School - Grades K-5 (500 Students)
In Attendance Zone2 minute drive / 0.7 miles away
4/10
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.

About GreatSchools Data on ApartmentHomeLiving.com.

Points of Interest

Time and distance from Willowbrooke Apartments & Townhomes.

Big Box and Retail

Aldi

4899 Lake Rd S
5 minute drive / 1.74 miles away

Walgreen's

4366 Union St
21 minute drive / 10.03 miles away

Colleges and Universities

College at Brockport, State University of New York

350 New Campus Dr
2 minute drive / 0.68 miles away

Roberts Wesleyan College

2301 Westside Dr
21 minute drive / 10.06 miles away

Groceries

Aldi

4899 Lake Rd S
5 minute drive / 1.74 miles away

Shopping Centers

Village North Plaza

73 N Main St
1 minute drive / 0.58 miles away

Wegmans Plaza

6600 4th Section Rd
4 minute drive / 1.38 miles away

Brockport Corners Mall

4756 Lake Rd
4 minute drive / 1.48 miles away

Willowbrooke Apartments & Townhomes has 5 shopping centers within 1.8 miles.

Nearby Neighborhoods

United Neighbors Together

Studio to 5 Bedroom Apartments from $725
View Rentals

Lyell Otis

Studio to 5 Bedroom Apartments from $750
View Rentals

Maplewood

Studio to 4 Bedroom Apartments from $950
View Rentals

Rental Price Ranges in the Area

BedroomAverage RentCheapest RentHighest Rent
Brockport Studio Apartments $919$675$2,300
Brockport 1 Bedroom Apartments $1,435$875$2,800
Brockport 2 Bedroom Apartments $1,732$1,190$3,750
Brockport 3 Bedroom Apartments $1,967$1,750$2,400
2 Bedroom Homes$1,762$1,500$2,400
3 Bedroom Homes$2,070$1,100$3,200
4 Bedroom Homes$2,177$1,200$3,500
5 Bedroom Homes$2,150$2,100$2,200

Browse Top Apartments in Brockport

Viewing: Willowbrooke Apartments & Townhomes | Desktop Version | Listing Updated: 08/20/2026 | AHLPLA