So this needs to be put out there. I’m warning people, PLEASE DO NOT MAKE THE MISTAKE OF MOVING HERE.
My fiancé and I? moved here in September of 2016. We had problems from the get go. From mold on the showers, to our front door not locking properly, to work orders going unfixed, to the ceiling in our second bedroom falling apart because of water. The list goes on and on. However, the most recent event has made me extremely upset.
My fiancé is military. Air Force to be exact. He had orders to
...leave. We turned them into Courtney, and she said they were incorrect. We asked how come? She said they need to be PCS orders, mind you, the orders he gave had the box “PCS” checked. Also, mind you, you can not our process from the military without your orders. She refused to take our orders, signed by the commander. So he asked to see an example of what she needed, she showed him a form. He pointed out that it was an “Army” orders form. Now, all branches are different, and their forms are different. She proceeded to respond with “No they’re all the same and should look like these examples..” I? spoke with the Flight commander today and she even told me those were his orders and their was nothing wrong with them. They will not accept them. While emailing with Courtney and telling her we’d come to the office the next morning to explain stuff to her and point certain things out (giving her the benefit of the doubt that she may not know certain things..) she proceeded to email me back and say “You can do that but I’ll just tell you the same thing I? just said..” she won’t even try and hear us out. They are making us jump through hoops and hoops for something so simple. This is a slap in the face to a veteran who just got out of the service. An utter slap in the face. We have tried to reach out to corporate but we have gotten no responses, because no one ever answers the phone. This is the worst managed place in the world. I? know a lot of people have put positive reviews and I? wish my experience here had been as so but it hasn’t and I? will not hide the injustice being done here.
DO NOT MOVE HERE.
Max of 2.