72 Photos4 Floorplans2 3D Tours
- 1–3 Bedrooms
- $1,040-$2,620 Pricing
- 677–1,216 Square Feet
About Woodlake Reserve
Come home to the lifestyle you've been dreaming of in a pet-friendly apartment home at Woodlake Reserve near The Streets at Southpoint. Offering the ideal blend of modern apartment features and elevated community amenities, these garden-style Durham, North Carolina, apartments, offer the convenience you've been looking for - all within the tranquility of the suburbs. Make your move to Woodlake Reserve today. Contact our friendly team to schedule your personalized tour.
Woodlake Reserve is located in the Woodcroft Neighborhood and 27713 Zip code of Durham, NC. This community is professionally managed by Harbor Group Management Co LLC
Unique Features and Amenities
- 1st Floor
- 2nd Floor
- 3rd Floor
- 4th Floor
- ADA / Handicap Accessible
- Bark Park
- Cable TV Included
- Deposit alternatives available through Obligo
- Diamond Upgrade
- Gold Upgrade
- Grilling & Picnic Areas
- HarborFit- Fitness Center with Cardio & Strength T
- New Appliances
- New Carpet
- Onsite Management & 24-Hour Maintenance Team
- Partial Upgrade
- Pet-Friendly Community
- Platinum Upgrade
- Resident Portal With Online Rent Payment & Service
- Sparkling Swimming Pool
- Surface Lot Parking For $0
- Washer & Dryer Included
- Wood Plank Flooring
Property Contact Info
- Listed by:
- Agency:
- Vendor Logo:
- Website:
- View Property Website
- Call Us:
- (984) 333-5685
- Disclaimer:
Office Hours
| Monday | 9:00 am–6:00 pm |
| Tuesday | 9:00 am–6:00 pm |
| Wednesday | 9:00 am–6:00 pm |
| Thursday | 9:00 am–6:00 pm |
| Friday | 9:00 am–6:00 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | 1:00 pm–5:00 pm |
Floorplan Pricing and Availability
Woodlake Reserve offers 1 to 3 Bedroom apartments starting from $1,040 and having 677–1,216 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >1 Bedroom
Bennett
From $1,040
1 Bed, 1 Bath, 677 sq ftAvailable NowAvailability Details
Price Availability Date Unit Sq Ft View Details $1,040 Available Now 01 677 $1,210 Available Now 05 677 $1,230 Available Now 09 677 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Storage Space
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Eat-in Kitchen
- Ice Maker
- Refrigerator
Model Rent and Fees
Model Price Range
- $1,040 - $1,580
Current Available Pricing
- $1,040 - $1,525
Unit 01 Amenities and Features
Unique Features
- 1st Floor
- Cable TV Included
- Washer & Dryer Included
Unit 01 Rent and Fees
Unit Price
- From $1,040
Model Rent and Fees
Model Price Range
- $1,040 - $1,580
Unit 05 Amenities and Features
Unique Features
- 2nd Floor
- Cable TV Included
- Diamond Upgrade
- Washer & Dryer Included
Unit 05 Rent and Fees
Unit Price
- From $1,210
Model Rent and Fees
Model Price Range
- $1,040 - $1,580
Unit 09 Amenities and Features
Unique Features
- 1st Floor
- Cable TV Included
- Diamond Upgrade
- Washer & Dryer Included
Unit 09 Rent and Fees
Unit Price
- From $1,230
Model Rent and Fees
Model Price Range
- $1,040 - $1,580
Apartment Unit: 01Apartment Model: BennettFrom $1,0401 Bedroom, 1 Bath, 677 sq ftAvailable NowApartment Unit: 05Apartment Model: BennettFrom $1,2101 Bedroom, 1 Bath, 677 sq ftAvailable NowApartment Unit: 09Apartment Model: BennettFrom $1,2301 Bedroom, 1 Bath, 677 sq ftAvailable NowBrightleaf
From $1,110
1 Bed, 1 Bath, 873 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,285 Available Now 03 873 $1,265 August 24, 2026 20 873 $1,110 September 3, 2026 03 873 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Storage Space
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Eat-in Kitchen
- Ice Maker
- Refrigerator
Model Rent and Fees
Model Price Range
- $1,110 - $1,630
Unit 03 Amenities and Features
Unique Features
- 1st Floor
- Cable TV Included
- Platinum Upgrade
- Washer & Dryer Included
Unit 03 Rent and Fees
Unit Price
- From $1,285
Model Rent and Fees
Model Price Range
- $1,110 - $1,630
Unit 20 Amenities and Features
Unique Features
- 2nd Floor
- Cable TV Included
- Platinum Upgrade
- Washer & Dryer Included
Unit 20 Rent and Fees
Unit Price
- From $1,265
Model Rent and Fees
Model Price Range
- $1,110 - $1,630
Unit 03 Amenities and Features
Unique Features
- 1st Floor
- Cable TV Included
- Washer & Dryer Included
Unit 03 Rent and Fees
Unit Price
- From $1,110
Model Rent and Fees
Model Price Range
- $1,110 - $1,630
Apartment Model: BrightleafFrom $1,1101 Bedroom, 1 Bath, 873 sq ftAvailable Now![]()
Brightleaf - Floorplan Apartment Unit: 03Apartment Model: BrightleafFrom $1,2851 Bedroom, 1 Bath, 873 sq ftAvailable NowApartment Unit: 20Apartment Model: BrightleafFrom $1,2651 Bedroom, 1 Bath, 873 sq ftAvailable August 24, 2026Apartment Unit: 03Apartment Model: BrightleafFrom $1,1101 Bedroom, 1 Bath, 873 sq ftAvailable September 3, 20262 Bedrooms
Wallace
From $1,310
2 Beds, 2 Baths, 1044 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,485 Available Now 12 1044 $1,335 Available Now 14 1044 $1,310 Available Now 16 1044 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Storage Space
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Eat-in Kitchen
- Ice Maker
- Refrigerator
Model Rent and Fees
Model Price Range
- $1,310 - $2,205
Current Available Pricing
- $1,310 - $2,005
Unit 12 Amenities and Features
Unique Features
- 1st Floor
- Cable TV Included
- Platinum Upgrade
- Washer & Dryer Included
Unit 12 Rent and Fees
Unit Price
- From $1,485
Model Rent and Fees
Model Price Range
- $1,310 - $2,205
Unit 14 Amenities and Features
Unique Features
- 1st Floor
- Cable TV Included
- Washer & Dryer Included
- Wood Plank Flooring
Unit 14 Rent and Fees
Unit Price
- From $1,335
Model Rent and Fees
Model Price Range
- $1,310 - $2,205
Unit 16 Amenities and Features
Features
- Fireplace
Unique Features
- 2nd Floor
- Cable TV Included
- Washer & Dryer Included
Unit 16 Rent and Fees
Unit Price
- From $1,310
Model Rent and Fees
Model Price Range
- $1,310 - $2,205
Apartment Model: WallaceFrom $1,3102 Bedroom, 2 Bath, 1044 sq ftAvailable Now![]()
Wallace - Floorplan Apartment Unit: 12Apartment Model: WallaceFrom $1,4852 Bedroom, 2 Bath, 1044 sq ftAvailable NowApartment Unit: 14Apartment Model: WallaceFrom $1,3352 Bedroom, 2 Bath, 1044 sq ftAvailable NowApartment Unit: 16Apartment Model: WallaceFrom $1,3102 Bedroom, 2 Bath, 1044 sq ftAvailable NowDurham
From $1,290
2 Beds, 1 Bath, 958 sq ftAvailable Aug 10Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,425 August 10, 2026 17 958 $1,455 September 15, 2026 04 958 $1,290 October 7, 2026 15 958 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Storage Space
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Eat-in Kitchen
- Ice Maker
- Refrigerator
Model Rent and Fees
Model Price Range
- $1,290 - $1,970
Unit 17 Amenities and Features
Unique Features
- 2nd Floor
- Cable TV Included
- Diamond Upgrade
- Washer & Dryer Included
Unit 17 Rent and Fees
Unit Price
- From $1,425
Model Rent and Fees
Model Price Range
- $1,290 - $1,970
Unit 04 Amenities and Features
Unique Features
- 1st Floor
- Cable TV Included
- Platinum Upgrade
- Washer & Dryer Included
- Wood Plank Flooring
Unit 04 Rent and Fees
Unit Price
- From $1,455
Model Rent and Fees
Model Price Range
- $1,290 - $1,970
Unit 15 Amenities and Features
Unique Features
- 2nd Floor
- Cable TV Included
- New Appliances
- New Carpet
- Washer & Dryer Included
Unit 15 Rent and Fees
Unit Price
- From $1,290
Model Rent and Fees
Model Price Range
- $1,290 - $1,970
Apartment Model: Durham From $1,2902 Bedroom, 1 Bath, 958 sq ftAvailable August 10, 2026![]()
Durham - Floorplan Apartment Unit: 17Apartment Model: Durham From $1,4252 Bedroom, 1 Bath, 958 sq ftAvailable August 10, 2026Apartment Unit: 04Apartment Model: Durham From $1,4552 Bedroom, 1 Bath, 958 sq ftAvailable September 15, 2026Apartment Unit: 15Apartment Model: Durham From $1,2902 Bedroom, 1 Bath, 958 sq ftAvailable October 7, 20263 Bedrooms
Cameron
From $1,580
3 Beds, 2 Baths, 1216 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,775 Available Now 02 1216 $1,600 Available Now 03 1216 $1,775 Available Now 19 1216 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Ceiling Fans
- Fireplace
- Heating
- High Speed Internet Access
- Storage Space
- Washer/Dryer
- Wheelchair Accessible (Rooms)
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Eat-in Kitchen
- Ice Maker
- Refrigerator
Model Rent and Fees
Model Price Range
- $1,580 - $2,620
Current Available Pricing
- $1,600 - $2,510
Unit 02 Amenities and Features
Unique Features
- 1st Floor
- Cable TV Included
- Gold Upgrade
- Washer & Dryer Included
Unit 02 Rent and Fees
Unit Price
- From $1,775
Model Rent and Fees
Model Price Range
- $1,580 - $2,620
Unit 03 Amenities and Features
Unique Features
- 1st Floor
- Cable TV Included
- Washer & Dryer Included
Unit 03 Rent and Fees
Unit Price
- From $1,600
Model Rent and Fees
Model Price Range
- $1,580 - $2,620
Unit 19 Amenities and Features
Features
- Fireplace
Unique Features
- 2nd Floor
- Cable TV Included
- Platinum Upgrade
- Washer & Dryer Included
Unit 19 Rent and Fees
Unit Price
- From $1,775
Unit Description
19
Model Rent and Fees
Model Price Range
- $1,580 - $2,620
Apartment Model: CameronFrom $1,5803 Bedroom, 2 Bath, 1216 sq ftAvailable Now![]()
Cameron - Floorplan Apartment Unit: 02Apartment Model: CameronFrom $1,7753 Bedroom, 2 Bath, 1216 sq ftAvailable NowApartment Unit: 03Apartment Model: CameronFrom $1,6003 Bedroom, 2 Bath, 1216 sq ftAvailable NowApartment Unit: 19Apartment Model: CameronFrom $1,7753 Bedroom, 2 Bath, 1216 sq ftAvailable Now
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (984) 333-5685 to request a tour.
3D Tours
360 Virtual Tour
Woodlake Reserve
Property Information
- 265 Units
- 2 Stories
- Built in 1996
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.
Required Fees
One-Time Basics
- Due at Application
- Application Fee Per ApplicantiCharged per applicant.$75.00
- Due at Move-In
- Administrative FeeiCharged per unit.$150.00
- Security Deposit - RefundableiCharged Per Unit.$500.00
- Deposit Alternatives AvailableiCharged per unit.Varies
Utilities
- Pest ControliCharged Per Unit.$5.00/mo
- Utility - Storm wateriCharged Per Unit.Varies/mo
- Valet TrashiCharged Per Unit.$25.00/mo
- Utility - Water/SeweriCharged Per Unit.$4.93/mo
- Connectivity FeeiCharged per unit.$39.00/mo
- Trash RemovaliCharged per unit.$25.00/mo
Other Fees and Policies
Personal Add-Ons
- Renter's InsuranceiCharged Per Unit.$18.75/mo
Situational Fees
- Late FeeiOn the 6th Charged Per Occurrence.5.0% of base rent/mo
- Non-Sufficient FundsiCharged per unit.$35.00/mo
Pet Fees
- Cat
- Pet FeeiMax of 2. Charged Per Pet.$400.00
- Monthly Pet FeeiMax of 2. Charged Per Pet.$50.00/mo
- Dog
- Pet FeeiMax of 2. Charged Per Pet.$400.00
- Monthly Pet FeeiMax of 2. Charged Per Pet.$50.00
Pet interview, Spayed/Neutered
Restrictions:
A pet profile (with PetScreening.com) and agreement for each pet required.Maximum of two pets per apartment home.No breed restrictions or weight limits.Applicable fees or deposits must be paid in full prior to the addition of a pet to your home.Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
Pet interview, Spayed/Neutered
Restrictions:
A pet profile (with PetScreening.com) and agreement for each pet required.Maximum of two pets per apartment home.No breed restrictions or weight limits.Applicable fees or deposits must be paid in full prior to the addition of a pet to your home.Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
Comments:
Max of 2.
Parking Fees
- Surface Lot
- Parking FeeiCharged Per Vehicle.$0.00/mo
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
Community Features
- Breakfast/Coffee Concierge
- Walk Up
Outdoor Features
- Grill
- Courtyard
- Picnic Area
- Patio
Recreation and Fitness
- Playground
- Pool
Interior Features
- Balcony
- Storage Space
- Heating
- Ceiling Fans
- Fireplace
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Wi Fi
- Wheelchair Accessible (Rooms)
Kitchen Amenities
- Disposal
- Refrigerator
- Dishwasher
- Eat In Kitchen
- Ice Maker
Living Area Features
- Walk In Closets
- Views
Map
1000 Lydia's Way, Durham, NC 27713
- Shopping
- Colleges
- Grocery
- Medical
- Parks
Map
Getting Around
40 / 100 Fairly walkable
10 / 100 Minimal public transit
50 / 100 Fairly bikeable
80 / 100 Very car friendly
Scores provided by 
details
detailsGetting to Know the Area
50 / 100 Restaurants
40 / 100 Cafes
30 / 100 Nightlife
60 / 100 Shopping
100 / 100 Noise Level
Scores provided by
Frequently Asked Questions about Woodlake Reserve
Where is Woodlake Reserve located?
Woodlake Reserve is located at 1000 Lydia's Way near the Woodcroft area of Durham, NC
What is the current rent range at Woodlake Reserve?
1 Bedroom to 3 Bedroom Apartments at Woodlake Reserve currently range from $1,040 to $2,620
When is the leasing office open?
- The office Hours for Woodlake Reserve are
- Monday 9:00 am–6:00 pm
- Tuesday 9:00 am–6:00 pm
- Wednesday 9:00 am–6:00 pm
- Thursday 9:00 am–6:00 pm
- Friday 9:00 am–6:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday 1:00 pm–5:00 pm
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Renters Reviews and Ratings
Showing 1-12 of 21 Reviews
Transfer
April 22, 2026 - Review from Apartments.com
I just want to say thank you to Raven and Devonte for the support and professionalism they have shown me through this difficult time. They both as well as other staff members have listen to my concerns and really took a lot of stress of me Raven and Devonte have been patient and kind. I don’t think I could have made it through this challenge time without their support. I look forward to being a very long time tenant here especially if the team that’s here now will stay.
Property Manager Responded
April 30, 2026
Thank you for taking the time to share your feedback. We truly appreciate your kind words and are glad to hear that our team was able to provide support, patience, and understanding during a challenging time. Listening to concerns and helping reduce stress for our residents is very important to us. We value your trust and look forward to continuing to provide a positive living experience for you as a long-term member of our community.
Welcoming
March 12, 2026 - Review from Apartments.com
The property manager was very helpful in my move-in process and getting my keys to me with my busy schedule. I truly thank you Raven for waiting after hours for me to get there
also like to thank the maintenance team who came and fixed the things that needed fixing in my apt in a timely manner
Property Manager Responded
March 31, 2026
Hi there, thank you for the fantastic review! We strive to provide top-notch customer service at Woodlake Reserve, and we are thrilled to hear that our property manager and maintenance team were able to assist you efficiently during your move-in process. Your satisfaction is our top priority, thank you again!
Enjoy the scenery, nice in Clean
February 21, 2026 - Review from Apartments.com
Very nice in Clean, enjoy the area, neighbors are very nice, can't complain, answer my question says needed well maintenance area
Property Manager Responded
February 23, 2026
Thank you so much for your kind review! We're glad to hear you're enjoying the community, the cleanliness of the area, and your neighbors — that truly means a lot to us.
We’re also happy to know that your questions are being answered and that you feel the maintenance team is taking care of the area well. If you ever need anything or have suggestions on how we can make your experience even better, please don’t hesitate to reach out.
Thanks again for being part of the Woodlake Reserve community!
— Woodlake Reserve Management Team
Do NOT Rent Here — Worst Experience Ever
August 12, 2025 - Review from Apartments.com
This has been one of the worst rental experiences I’ve ever had. When I moved in, the entire unit was filthy — greasy cabinets, a fridge with a horrible smell, an oven caked with old grime, and dirt stuffed into the crevices of the washing machine. The floors were so sticky my shoes literally stuck to them.
Management did replace the oven and cleaned the kitchen, but it was still far from truly clean. The room housing the A/C unit was especially disgusting.
On top of that, packages go missing ...
here — yes, theft is a real issue. The common areas are just as bad, with dirty hallways littered with cigarette butts and even dirty socks.
I deeply regret moving in. Save yourself the stress, the disappointment, and the money — look elsewhere.
Read More
Property Manager Responded
August 18, 2025
Hi,
We’re sorry to hear about your experience and truly regret that we didn’t meet your expectations. Your concerns have been noted, and we’re working to address these issues to improve our community. We appreciate your feedback.
Just Moved In & Waiting for Repairs
November 11, 2024 - Review from Apartments.com
We just moved in and during my walkthrough I pointed out items that needed immediate repairs to the Property Manager. She stated that I needed to submit work orders for repairs. I have submitted several work orders to get things fixed and I am still waiting for repairs. We shall see what happens next. So far I am still waiting and no response back yet from anyone.
~~Welcome New Resident
Property Manager Responded
November 22, 2024
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
Friendly and helpful
October 28, 2024 - Review from Apartments.com
Jaisen was very friendly, knowledgeable and extremely helpful. All of my questions were answered promptly. I'm excited about being a resident there soo !
Property Manager Responded
November 22, 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Ideal place for me
October 28, 2024 - Review from Apartments.com
Neighborhood looks well kept and clean in the parking lot. I do not see any roaches jumping from the walls or running. I see a fitness gym nearby. The neighborhood so far sounds quiet. I hope that it
is the same way at night.
I am happy that I do not have to pay for a concierge garbarge collection service that never takes place. I am happy to finally get a washer and dryer included unit to do laundry each week without having to hike 3 flights of stairs with 2 torn meniscus in my knees. This ...
unit looks like it is handicap accessible. I sure hope that it is for now. `~New Resident
Read More
Property Manager Responded
November 22, 2024
Hi there, thank you for taking the time to leave a review for us at Woodlake Reserve. We're happy we could meet your expectations!
One thing after the next...
December 21, 2023 - Review from Apartments.com
Looking for 1 bed 1 bath that was spacious, 2nd floor and 14 month lease. Told during tour that our requests were obtainable.
List of grievances:
Never answers the phone
Sent 2 drafts of lease that was for 12 mon. and price was higher. the price was adjusted but we were told that the unit wasn't available for 14 mon.
lacks storage: cabinets, no pantry or linen closet
unable to see our unit until a week before move in still wasn't clean.
on move in day the apt wasn't cleaned due to a ...
communication issue in the office, manger sent out cleaner but they were not detailed as the was dry wall material on top of the cabinet and the covers for the screws on the toilet were not secure
rushed paint and cleaning job, gaps in woodwork and tacky hole behind washer that were never fixed
had to have fridge and dryer replaced
had to have dishwasher cleaned and fixed
faulty wiring causing outlets not to work which we were told the other light switch has to be flipped for it to be halfway decent.
Month 3 we received a late fee for an error on zego and had to contact corporate to have it remedied.
AC stopped working during summer and they wanted to have us move our bed to install a window unit instead of fixing it urgently. I told maintenance I didn't want a window unit and they went out got the part and fixed it
There are holes in the roof that squirrels get in and we can hear them in the walls in the morning and they have yet to send anyone out to seal them.
Now as our lease winds down and we are excited to be leaving this dreadful place they are stating we have to notify them within 60 days of our intent to vacate, which is redundant because we're less than 60 days from move out. They also want us to come to office to fill out the forms and I stated that we would not be doing that, they can accept the email or not. The manager tried to state that isn't sufficient and sent me a copy of the lease to refer to. I could see if we were breaking the lease early, but we are moving out in the agreed upon lease term so I will drop of my keys on that date and I better receive my deposit back or they will have a big problem on their hands, I'm not going to further inconvenience myself for them especially because they have provided a horrible experience for me and my spouses first apt.
Read More
Property Manager Responded
January 30, 2024
Thank you, Anonymous for sharing. We are sorry to hear that your move in experience was not as smooth as we would have preferred. We appreciate you listing everything you had an issue with, during your stay with us. I am confident that those matters were addressed in a timely fashion and are currently working. We wish you the best on your next adventure.
No thanks
March 10, 2023 - Review from Apartments.com
rarely answer phones , never return calls or emails. I miss the last leasing company.
. The towing company they use prowls through the parking lot with all their lights off. Scary at times.
Property Manager Responded
April 29, 2023
We apologize that your experience with our community has been anything less than exceptional. Our team is committed to providing stellar service to all who walk through our doors and we are sorry to learn that we fell short of your expectations. We urge you to give us a call or stop by our office at your convenience so we can discuss how we can improve your time here
Maintenance
January 13, 2023 - Review from Apartments.com
Maintenance is awful, they take forever to come and there’s no communication between you and them. The apartments that haven’t been remodeled have no been taking care of and have a lot of broken or half- operating things.
Property Manager Responded
April 29, 2023
On behalf of our team, please accept our sincere apologies, we understand how disappointing it can be when expectations are not met. I would like to thank you for your feedback; it is very important to me and the growth of our team here. I would love the opportunity to discuss how e might make your stay here a pleasant one. Please contact me at your earliest convenience so we can set up a mutually convenient time to chat
DO NOT move in here
July 12, 2022 - Review from Apartments.com
My then-fiance and I moved into Woodlake Reserve on April 30, one week before our wedding. We promptly moved out that same day as the smell of smoke in the apartment was overwhelming and the apartment complex not only claimed that they couldn't really smell the smoke, but they did not have any other units available, despite there being 6 open apartments on their website.
Their inability to provide us with livable conditions left us without anywhere to live one week before we got married. ...
Thankfully we came across another apartment complex in the Durham area who stayed an hour past closing time on a Saturday to get our application approved and ready for us to move into on May 2. It was a real relief to see that some leasing agents actually care about potential tenants, unlike the manager at Woodlake Reserve.
Fast forward a month from moving into our new apartment we received an energy bill from the third-party company Woodlake Reserve works with charging us for energy used from 5/3-5/12, a period of time that we were not in the apartment. After calling the third-party company it became clear that Woodlake Reserve were the people responsible for fixing this mistake. After calling every day for 2 weeks, someone at Woodlake Reserve finally picked up and told me to email them the bill and they would get back to me. After a week of silence I called multiple times a day every day until the due date on the bill (7/1) with no answer. I finally got the email address of the regional manager from Harbor Group Management and received an email back saying they were working on it and would get back to me. 10 days later and multiple follow ups and they have gone radio silent and I now have a bill that needs paid (that probably includes late fees) and even if it was my responsibility to pay it, I cannot do so because I am not a resident so cannot login.
Do not expect Woodlake Reserve to pick up if you call them and do not expect them to answer your emails. I am very very fortunate that my husband and I have ended up at a wonderful apartment complex that we love, but I know that is not the case for everyone so I would encourage you to look somewhere else if you come across this apartment complex.
Read More
Property Manager Responded
November 7, 2022
We are genuinely sorry for your unsatisfactory experience, especially so close to your wedding day. Ours is a smoke-free community however we understand that is no guarantee. We also understand that smell can be subjective. Unfortunately, the other apartments you saw online were renovations in progress and not available for an immediate move-in. We hope the issue was ultimately resolved to your satisfaction with a full release from your lease contract and a full refund. Again, we do apologize and are very happy to learn you were able to find another home that you love, and so quickly.
Property Manager Responded
April 29, 2023
On behalf of our team, please accept our sincere apologies, we understand how disappointing it can be when expectations are not met. I would like to thank you for your feedback; it is very important to me and the growth of our team here. I would love the opportunity to discuss how e might make your stay here a pleasant one. Please contact me at your earliest convenience so we can set up a mutually convenient time to chat
WLR Apartments
January 5, 2022 - Review from Apartments.com
I very much enjoy Woodlake Reserve Apartments, and recommend it highly. The management is extremely professional, and they work really hard to make sure that the community is always clean and well organized
Property Manager Responded
January 10, 2022
We are so happy to have you! Thank you for the excellent review.
Nearby Schools
Lowe's Grove Middle
Durham Public School District
4418 South Alston Avenue
Public School - Grades 6-8 (579 Students)
In Attendance Zone4 minute drive / 2.2 miles away
Hillside High
Durham Public School District
3727 Fayetteville St
Public School - Grades 9-12 (1356 Students)
In Attendance Zone5 minute drive / 2.7 miles away
Pearsontown Elementary
Durham Public School District
4915 Barbee Road
Public School - Grades PK-5 (726 Students)
In Attendance Zone4 minute drive / 1.4 miles away
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.
About GreatSchools Data on ApartmentHomeLiving.com.
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from Woodlake Reserve.
Arts Museums and Landmarks
Big Box and Retail
Macy's
6920 Fayetteville Rd
3 minute drive / 1.14 miles away
Jcpenney
6960 Fayetteville Rd
4 minute drive / 1.36 miles away
Walgreens
1109 W Nc-54 Hwy
4 minute drive / 1.59 miles away
Colleges and Universities
Groceries
Publix
1065 Yunus Rd
9 minute drive / 4.53 miles away
Harris Teeter
116 W Barbee Chapel Rd
9 minute drive / 4.62 miles away
Wegmans
1810 Fordham Blvd
10 minute drive / 4.72 miles away
Hospitals
University Of North Carolina Hospital
101 Manning Drive
14 minute drive / 6.91 miles away
Duke Regional Hospital
3643 N Roxboro Street
17 minute drive / 8.32 miles away
North Carolina Specialty Hospital
3916 Ben Franklin Boulevard
18 minute drive / 8.68 miles away
Parks and Recreation
Woodlake Reserve has 4 parks within 5.9 miles, including Piney Woods Park, Burton Park, Lake Michie, and North Carolina Botanical Gardens.
Shopping Centers
Woodlake Reserve has 5 shopping centers within 1.7 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Durham Studio Apartments | $1,465 | $850 | $3,814 |
| Durham 1 Bedroom Apartments | $1,617 | $800 | $6,075 |
| Durham 2 Bedroom Apartments | $1,957 | $899 | $7,661 |
| Durham 3 Bedroom Apartments | $2,363 | $1,300 | $9,122 |
| Durham 4 Bedroom Apartments | $2,198 | $1,310 | $3,829 |
Browse Top Apartments in Durham
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- Durham Apartments with Utilities Included
Viewing: Woodlake Reserve | Desktop Version | Listing Updated: 08/04/2026 | AHLDIA
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