Just wow...in a bad way
January 6, 2020 - Review from Apartments.com
First ever review on anything, so heed my words. The staff at this place is absolutely awful. I have been living here for 2 years and I have never been late on a payment. This month, I had two erroneous charges totaling 500 dollars added to my rent. I spoke to a member of the staff 2 days before the rent was due. The member of the staff here, of course, couldn't answer my question or help me. Sean, I later found out his name, told me to wait until Monday after the payment was due, I asked if I ...
should just pay it and get reimbursed. He told me no, and to wait until I spoke to someone on monday. When I went to speak to the office I spoke to the property manager Karyn. THE FIRST THING I TOLD HER after she removed the two erroneous charges was I didn't want this to show as a late payment. She calculated the payment for me since the app I use to pay the rent takes a little while to update. I was going to pay the amount owed before my total was updated. She gave me the total, which seemed off when I got back to my car. I went back in and asked her why it was 50 more than I calculated it out to be. She said it was from the late charge she didn't remove while giving me a condescending look and then acted like I never told her to remove the charge. Like I would lie about Sean the staff member I talked to on Saturday telling me to wait, listen, I have money, believe me. Other than that, the place is pretty nice. If you have a two car household you're screwed if you come home after 11pm due to the guy with the car dealership that lives near me bringing his cars home because he ran out of space at his lot. Also, you cant sit a trash bag on your porch without them freaking out and if you dont put your bags in the dumpster, which is always overflowing, you get a nasty gram through your mail slot. How about spending more time on the landscaping outside my place which has been mud for the last 7 months. Whoever read this whole thing take it seriously, I was greeted with a smile when I first moved in and now it's just awful. They treat you like you're the enemy and not their customer.
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Max of 2. Only 2 pets allowed per apartment.