Do not live here! Please, for the love of everything good in this world, read this review!
I lived at the Woodlands from Fall 2016 to Summer 2018.
PLEASE READ:
Today I received a call from Southern Management Systems who left a voicemail saying that I owed them money. Thinking it was a scam, I did not call back until my Mom called me asking me why this collection agency in Florida called her about "some apartment" trying to pry information about me out of her. So, thinking it was a scam as
...well, she hung up the phone. Worried that my identity may have been stolen, I called this company back trying to figure out who they were and how they had mine and my Mom's number. They asked if my name was Danielle and then for the last few digits of my social security number. I instantly told her that I would not share my private information with her and she hung up on me!
Thinking back on the last apartment complex I lived at, I decided to call the Woodlands to see if they knew anything about this scam. The Woodlands told me that it was a collection agency they are partnered with to collect outstanding balances. Completely confused, I started to ask why I owed them money, why they did NOT call or email me to tell me about the charges, why I was not notified, and what I could do. He would NOT let me talk to a manger and said that it's between you and the collection agency now. I was shocked.
Bewildered and feeling like I had been taken advantage of, I called the collection agency back to figure out what the Woodlands charged me for. Yeah.. OVER $650 for 2 light bulbs that were out, new paint, new carpet, and a cleaning fee (that we also paid when we moved in) but we left that place just as good as we found it! To make matters worse, I only have two weeks to pay for it or finish a dispute before it starts affecting my great credit score. They claimed that they sent a letter in the mail to me but I have received absolutely nothing. I feel trapped and taken advantage of. It was only by the Grace of God I called this collection agency back in the first place or they would have started to hurt my credit score for God only know's how long.. all because the Woodlands did not communicate to me once about any of this so I could resolve it on the front end.
DO NOT SIGN HERE unless you are ready to sign a lease with people who lack integrity, do not have good character, and will want to suck every last penny out of you for charges.. even seven months after you move out.
Reserved spot.