I hope you find this review helpful.
Since September 2021, several in-person reports have been made about the heather not working. Also, I sent email communications, and no reply from the company. During the last 14 days, I spoke with various employees, and the heater has not been fixed. In my last conversation on Saturday, October 29, 2021, an employee stated that they do not have enough maintenance employees to take care of my issue at this moment. I explained to this gentleman that
...maintenance had been to the property and promised to fix my heater, but they never returned. I was offered a temporary space heater, but I rejected it because I already own a space heater. However, the space heather tends to cause issues with the circuit breaker box and requires a reset for the electricity to return. Also, space heaters are not safe to keep on without someone in the home. Finally, I have a pet on the property, and I pay its pet fees, so it is unfair for my pet to be in a cold home at risk of getting sick. Overall, it has been two months since my first complaint and no repair so far.
As the days get colder, their ability to ignore my calls, emails, and in-person requests increases. They genuinely do not care that it has been two months since the first complaint.
Other examples of how bad Harbor Group Management follow:
Early summer 2021, Columbia Gas came to my property three times and kept tagging our heather for a small leak and dirty unit. Unfortunately, we still have a small leak, and the heater unit was never clean.
I had a water leak in the second-floor bathroom, and six months later, they finally fixed the first complaint. However, they did not repair the entire water damaged. Instead, they patched a few minor repairs, only fixing like 20% of the damage.
A water leak in the basement that occurs every time it rains has never been fixed, and I complained since I moved in about it.
Max of 2.