Truly Not Luxury
August 14, 2021 - Review from Apartments.com
For the price, size is not bad and the people in the office are nice. Also, other tenants here are very nice. Location is great! These are no small qualities but that's all I can say that is positive.
Funny but I was told the apartment was on a lake so when we moved in I was surprised to find that the 'lake' is actually just a retention pond with a fountain slapped in the middle of it.
Maintenance seems to be lacking. Upon move in, multiple areas of evidence of large old water leaks from ...
apartment above. Two of the areas don't even look like they were trying to cover them up. Any management company worth anything would never let people move in with that present. Now there is a new water stain that seems to have appeared out of nowhere. Clearly there are ongoing plumbing issues here.
Also, screened area does not keep insects out. Gaps everywhere as well as taped areas literally on the screen.
Breezeway has hundreds of spider eggs attached to the ceiling so I guess they do not maintain these areas?
As for their 'valet' garbage removal, it's absurd. Regardless of whether you use it, you must pay for it monthly! Side note: if you dont use the service, the can will disappear from your door but you will still pay. As someone who absolutely does not do bugs, that system is like ringing a dinner bell to everyone's front door and the complex only provides pest control if requested by the tenant.
Last thing, if you need to mail anything larger than a letter, you will have to go to the post office or packing store to drop it off. Essentially you do not have access to standard mail service that you would anywhere else.
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Property Manager Responded
August 17, 2021
Thank you for taking the time to share your comments with us. We read all our reviews and take our residents' concerns seriously. If you would be willing, please reach out to our Property Manager at (360) 456-7557 to provide us with more details, so that we can continue to improve for all our valued residents.
Max of 2. Pet fee is $300 for one pet or $500 for two pets. Monthly pet rent is $20 for one pet or $35 for two pets.