35 Photos12 Floorplans
- Studio–2 Bedrooms
- $3,144-$3,576 Pricing
- 458–1,096 Square Feet
Rent Specials
Lease today and receive Up To 1-month's rent off!! (On select apartment homes only). Contact Leasing Office for more details.
About Terra House Apartments
Ideal Silicon Valley Apartments Set in Silicon Valley, Terra House offers a modern living experience with convenient access to the Bay Area. Formerly known as Avana Skyway to Terra House, our community features thoughtfully designed studio, one-, and two-bedroom apartments in San Jose, CA, for rent, complemented by premier amenities and beautifully upgraded living spaces, all set amid picturesque scenery. Spend your afternoons relaxing by one of our three sparkling outdoor swimming pools, then head home to prepare a restaurant-quality meal in your gourmet kitchen. On weekends, explore nearby shopping at Westfield Oakridge or enjoy a day trip to San Francisco. Luxury is at your fingertips at Terra House. Visit us today and discover a new standard of living.
Terra House Apartments is located in the Parkview Neighborhood and 95136 Zip code of San Jose, CA. This community is professionally managed by Pinnacle Property Management Services, LLC
Unique Features and Amenities
- 24-Hour On-Call Maintenance
- Air Conditioning and Heating
- Assigned Garage Parking*
- Black Energy Star Appliances
- Close to CAL train and VTA light rail stop
- Close to Martial Cottle Park
- Clubhouse and Demonstration Kitchen
- Designer Light Fixtures
- Detached Garages Available
- Espresso Cabinetry
- Friendly, Customer-Focused Management Team
- Gourmet Kitchen
- Hardwood-Inspired Flooring
- In-Home Washer and Dryer
- Outdoor BBQ Area
- Pet Friendly
- Private Balcony/Patio and Outdoor Storage
- Recycling Bins Throughout the Community
- Shopping Center Walking Distance
- Short-Term Apartments Available
- Soothing Spas
- Spacious Floor Plans
- State-of-the-Art Fitness Center
- Three Sparkling Outdoor Swimming Pools
- Walk-In Closets*
Property Contact Info
- Listed by:
- Agency:
- Vendor Logo:
- Website:
- View Property Website
- Call Us:
- (562) 374-8149
- Disclaimer:
Office Hours
| Monday | 9:00 am–5:00 pm |
| Tuesday | 9:00 am–5:00 pm |
| Wednesday | 9:00 am–5:00 pm |
| Thursday | 9:00 am–5:00 pm |
| Friday | 9:00 am–5:00 pm |
| Saturday | 10:00 am–4:00 pm |
| Sunday | Closed |
Floorplan Pricing and Availability
Terra House Apartments offers Studio to 2 Bedroom apartments starting from $3,144 and having 458–1,096 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >Studio
Studio
Studio, 1 Bath, 458 sq ftAvailability Details
Availability Date Unit Sq Ft Call for Availability Studio 458 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Studio Renovated
Studio, 1 Bath, 458 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability Studio Renovated 458 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Apartment Model: Studio RenovatedCall For RatesStudio, 1 Bath, 458 sq ftUnavailable![]()
Studio Renovated - Floorplan 1 Bedroom
Show Unavailable FloorplansFloorplan A3
From $3,144
1 Bed, 1 Bath, 722 sq ftAvailable Aug 7Cheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $3,144 August 7, 2026 3904 722 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Unit 3904 Rent and Fees
Unit Price
- $3,144
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $3,144 - $6,783
Apartment Model: A3From $3,1441 Bedroom, 1 Bath, 722 sq ftAvailable August 7, 2026![]()
A3 - Floorplan Apartment Unit: 3904Apartment Model: A3$3,1441 Bedroom, 1 Bath, 722 sq ftAvailable August 7, 2026A3 Renovated
From $3,244
1 Bed, 1 Bath, 722-754 sq ftAvailable Aug 8Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $3,244 August 8, 2026 1006 722 $500 $3,392 August 22, 2026 4002 754 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Model Rent and Fees
Model Price Range
- $3,244 - $7,294
Current Available Pricing
- $3,244 - $3,392
Unit 1006 Rent and Fees
Unit Price
- $3,244
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $3,244 - $7,294
Unit 4002 Rent and Fees
Unit Price
- $3,392
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $3,244 - $7,294
Apartment Model: A3 RenovatedFrom $3,2441 Bedroom, 1 Bath, 722-754 sq ftAvailable August 8, 2026![]()
A3 Renovated - Floorplan Apartment Unit: 1006Apartment Model: A3 Renovated$3,2441 Bedroom, 1 Bath, 722 sq ftAvailable August 8, 2026Apartment Unit: 4002Apartment Model: A3 Renovated$3,3921 Bedroom, 1 Bath, 754 sq ftAvailable August 22, 2026A1 Renovated
From $3,244
1 Bed, 1 Bath, 658 sq ftAvailable Aug 15Availability Details
Price Availability Date Unit Sq Ft Deposit $3,244 August 15, 2026 2608 658 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Unit 2608 Rent and Fees
Unit Price
- $3,244
Deposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $3,244 - $6,996
Apartment Unit: 2608Apartment Model: A1 Renovated$3,2441 Bedroom, 1 Bath, 658 sq ftAvailable August 15, 2026Floorplan A1
1 Bed, 1 Bath, 658 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability A1 658 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Apartment Model: A1Call For Rates1 Bedroom, 1 Bath, 658 sq ftUnavailable![]()
A1 - Floorplan Floorplan A4
1 Bed, 1 Bath, 710 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability A4 710 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Apartment Model: A4Call For Rates1 Bedroom, 1 Bath, 710 sq ftUnavailable![]()
A4 - Floorplan Floorplan A2
1 Bed, 1 Bath, 739 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability A2 739 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Apartment Model: A2Call For Rates1 Bedroom, 1 Bath, 739 sq ftUnavailable![]()
A2 - Floorplan A4 Renovated
1 Bed, 1 Bath, 760 sq ftLargest 1 BedroomThis is the largest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability A4 Renovated 760 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Apartment Model: A4 RenovatedCall For Rates1 Bedroom, 1 Bath, 760 sq ftUnavailable![]()
A4 Renovated - Floorplan 2 Bedrooms
Show Unavailable FloorplansFloorplan B1
From $3,264
2 Beds, 2 Baths, 923-952 sq ftAvailable NowCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyAvailability Details
Price Availability Date Unit Sq Ft Deposit View Details $3,264 Available Now 2211 923 $700 $3,374 August 8, 2026 1602 952 $700 $3,324 August 15, 2026 1201 952 $700 Model Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Living Space
- Walk-In Closets
Model Rent and Fees
Model Price Range
- $3,264 - $7,277
Current Available Pricing
- $3,264 - $3,374
Unit 2211 Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Living Space
- Walk-In Closets
Unit 2211 Rent and Fees
Unit Price
- $3,264
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,264 - $7,277
Unit 1602 Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Living Space
- Walk-In Closets
Unit 1602 Rent and Fees
Unit Price
- $3,374
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,264 - $7,277
Unit 1201 Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Living Space
- Walk-In Closets
Unit 1201 Rent and Fees
Unit Price
- $3,324
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,264 - $7,277
Apartment Unit: 2211Apartment Model: B1$3,2642 Bedroom, 2 Bath, 923 sq ftAvailable NowApartment Unit: 1602Apartment Model: B1$3,3742 Bedroom, 2 Bath, 952 sq ftAvailable August 8, 2026Apartment Unit: 1201Apartment Model: B1$3,3242 Bedroom, 2 Bath, 952 sq ftAvailable August 15, 2026B3 & B4
From $3,345
2 Beds, 2 Baths, 1061-1096 sq ftAvailable NowLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyAvailability Details
Price Availability Date Unit Sq Ft Deposit View Details $3,345 Available Now 0705 1061 $700 $3,574 August 8, 2026 3401 1096 $700 $3,464 August 28, 2026 1403 1061 $700 Model Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Living Space
- Walk-In Closets
Model Rent and Fees
Model Price Range
- $3,345 - $7,679
Current Available Pricing
- $3,345 - $3,574
Unit 0705 Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Living Space
- Walk-In Closets
Unit 0705 Rent and Fees
Unit Price
- $3,345
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,345 - $7,679
Unit 3401 Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Living Space
- Walk-In Closets
Unit 3401 Rent and Fees
Unit Price
- $3,574
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,345 - $7,679
Unit 1403 Amenities and Features
Features
- Air Conditioning
- Washer/Dryer
Living Space
- Walk-In Closets
Unit 1403 Rent and Fees
Unit Price
- $3,464
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,345 - $7,679
Apartment Unit: 0705Apartment Model: B3 & B4$3,3452 Bedroom, 2 Bath, 1061 sq ftAvailable NowApartment Unit: 3401Apartment Model: B3 & B4$3,5742 Bedroom, 2 Bath, 1096 sq ftAvailable August 8, 2026Apartment Unit: 1403Apartment Model: B3 & B4$3,4642 Bedroom, 2 Bath, 1061 sq ftAvailable August 28, 2026B3 & B4 Renovated
From $3,364
2 Beds, 2 Baths, 1061 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $3,576 Available Now 2303 1061 $700 $3,564 August 8, 2026 0504 1061 $700 $3,364 August 15, 2026 0603 1061 $700 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Model Rent and Fees
Model Price Range
- $3,364 - $7,778
Current Available Pricing
- $3,364 - $3,576
Unit 2303 Rent and Fees
Unit Price
- $3,576
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,364 - $7,778
Unit 0504 Rent and Fees
Unit Price
- $3,564
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,364 - $7,778
Unit 0603 Rent and Fees
Unit Price
- $3,364
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,364 - $7,778
Apartment Model: B3 & B4 RenovatedFrom $3,3642 Bedroom, 2 Bath, 1061 sq ftAvailable Now![]()
B3 & B4 Renovated - Floorplan Apartment Unit: 2303Apartment Model: B3 & B4 Renovated$3,5762 Bedroom, 2 Bath, 1061 sq ftAvailable NowApartment Unit: 0504Apartment Model: B3 & B4 Renovated$3,5642 Bedroom, 2 Bath, 1061 sq ftAvailable August 8, 2026Apartment Unit: 0603Apartment Model: B3 & B4 Renovated$3,3642 Bedroom, 2 Bath, 1061 sq ftAvailable August 15, 2026B1 Renovated
From $3,474
2 Beds, 2 Baths, 952 sq ftAvailable Aug 7Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $3,474 August 7, 2026 2008 952 $700 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Unit 2008 Rent and Fees
Unit Price
- $3,474
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,474 - $7,468
Apartment Model: B1 RenovatedFrom $3,4742 Bedroom, 2 Bath, 952 sq ftAvailable August 7, 2026![]()
B1 Renovated - Floorplan Apartment Unit: 2008Apartment Model: B1 Renovated$3,4742 Bedroom, 2 Bath, 952 sq ftAvailable August 7, 2026Floorplan B2
From $3,429
2 Beds, 2 Baths, 951 sq ftAvailable Aug 29Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $3,429 August 29, 2026 2606 951 $700 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Unit 2606 Rent and Fees
Unit Price
- $3,429
Deposit
- $700 deposit
Model Rent and Fees
Model Price Range
- $3,429 - $7,390
Apartment Model: B2From $3,4292 Bedroom, 2 Bath, 951 sq ftAvailable August 29, 2026![]()
B2 - Floorplan 1 ![]()
B2 - Floorplan 2 Apartment Unit: 2606Apartment Model: B2$3,4292 Bedroom, 2 Bath, 951 sq ftAvailable August 29, 2026B2 Renovated
2 Beds, 2 Baths, 951 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Call for Availability B2 Renovated 951 sq ft Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Heating
- Washer/Dryer
- Wheelchair Accessible (Rooms)
Kitchen
- Dishwasher
- Kitchen
- Quartz Countertops
Apartment Model: B2 RenovatedCall For Rates2 Bedroom, 2 Bath, 951 sq ftUnavailable![]()
B2 Renovated - Floorplan
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (562) 374-8149 to request a tour.
Property Information
- Renovated In 2009
- 348 Units
- 2 Stories
- Built in 1991
Lease Terms
- 3 - 12 mo
- Short Term Lease Options
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.
Required Fees
Utilities
- PestiUtility Billing - Pest Billback Charged Per Unit.$1.75/mo
- WateriUtility Billing - Water Billback Charged Per Unit.Varies/mo
- SeweriUtility Billing - Sewer Billback Charged Per Unit.Varies/mo
- Hot Water EnergyiUtility Billing - Hot Water Heating Billback Charged Per Unit.Varies/mo
- Monthly Billing Service FeeiUtility Billing - Monthly Administrative Billing Fee Charged per unit.$5.50/mo
- TrashiUtility Billing - Trash Bilback Charged per unit.Varies/mo
Other Fees and Policies
Situational Fees
- Vacant Service FeeiUtility Billing - Electric Vacant Cost Recovery Fee Charged per unit.$50.00/per occurrence
- Final Bill FeeiUtility Billing - Final Bill Fee Charged per unit.$5.00
Pet Fees
- Cat
- Cat DepositiMax of 2. Charged Per Pet.$500.00
- Cat RentiCharged Per Pet.$70.00/mo
- Dog
- Dog DepositiMax of 2. Charged Per Pet.$500.00
- Dog RentiCharged Per Pet.$70.00/mo
Restrictions:
None
Restrictions:
Breed Restrictions Apply. Please contact the office for more details.
Comments:
Max of 2. | Restrictions: Breed Restrictions Apply. Please contact the office for more details.
Parking Info and Fees
- Garage Parking
- Other
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
On-Site Services
- Recycling
Community Features
- Corporate Housing
- Clubhouse
Outdoor Features
- Grill
- Patio
Recreation and Fitness
- Fitness Center
- Spa
- Pool
Interior Features
- Balcony
- Heating
- Washer/Dryer
- Air Conditioning
- Wheelchair Accessible (Rooms)
Kitchen Amenities
- Kitchen
- Dishwasher
- Quartz Countertops
Living Area Features
- Walk In Closets
Unique Amenities
- Garage Available
Map
4501 Snell Ave, San Jose, CA 95136
- Shopping
- Colleges
- Grocery
- Medical
- Parks
- Transportation
Map
Getting Around
50 / 100 Fairly walkable
40 / 100 Some public transit
70 / 100 Moderately bikeable
100 / 100 Exceptionally car friendly
Scores provided by 
details
detailsGetting to Know the Area
70 / 100 Restaurants
60 / 100 Cafes
40 / 100 Nightlife
60 / 100 Shopping
90 / 100 Parks
50 / 100 Noise Level
Scores provided by
Frequently Asked Questions about Terra House Apartments
Where is Terra House Apartments located?
Terra House Apartments is located at 4501 Snell Ave near the Parkview area of San Jose, CA
What is the current rent range at Terra House Apartments?
Studio to 2 Bedroom Apartments at Terra House Apartments currently range from $3,144 to $3,576
When is the leasing office open?
- The office Hours for Terra House Apartments are
- Monday 9:00 am–5:00 pm
- Tuesday 9:00 am–5:00 pm
- Wednesday 9:00 am–5:00 pm
- Thursday 9:00 am–5:00 pm
- Friday 9:00 am–5:00 pm
- Saturday 10:00 am–4:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Are there any rent specials?
The current rent special at Terra House Apartments is: Lease today and receive Up To 1-month's rent off!! (On select apartment homes only). Contact Leasing Office for more details..
Renters Reviews and Ratings
DO NOT MOVE HERE
October 25, 2022 - Review from Apartments.com
Let me begin by stating that I have lived in many apartment complexes and have a lot of experience in apartment living. I am not a complainer, and this whole thing sickens me to my core.
I am used to living in downtown San Jose and East San Jose, but I recently had a baby and wanted to move somewhere safer. My family moved to Terra House Apartments because it seemed to have everything that we could have ever wanted. We moved in the winter months and living here was actually quite nice. Then, ...
summer came.
We made the unfortunate choice to reside near one of the pools. In the winter, this was marvelous. However, in the summer, this is a different story. People come to the pool, and they do not live here. I know this because I can see them easily flip the latch from the outside. The pool and common areas are used as huge party spaces. I have seen people doing BODY SHOTS at 4pm on a Friday evening. Children are at the pool.
The rules are clear: no alcohol, no smoking, no pets, and no speakers or music. Do the residents and their guests abide by these rules? No. Does the office staff enforce these rules? Apparently not. I have written countless emails complaining about people being at the pool passed midnight on a weeknight. I am told to call the security team. This security team is useless and does absolutely nothing. I have photographic proof of them being on their phones while they allow the pool patrons to misbehave. I have screenshots of calling them over and over throughout the night. The office staff is so nice to me on the phone and claims to care, yet they do nothing to stop this from happening. During the summer, this was annoying but slightly understandable; it's summer. Now, it is almost November, and I am currently writing this review as a party ensues outside of my apartment.
Again, I have lived in many apartments. Quiet conversations and regular fun-having is awesome. Pools are fun! However, this pool is so misused. I have seen people vomit in the hot tub from intoxication. I have seen someone passed out on the counter. This is the prime hang out spot for high school and young adults.
Bottom line: If you have a family or you value your legal right to quiet enjoyment, DO NOT MOVE HERE. It seems lovely in the winter and during the day, but it turns into party-central at night. I wish I could go back in time and never live here, and that's saying something since this is "technically" the nicest place that I have ever lived.
Read More
Property Manager Responded
October 28, 2022
Thank you for reaching out, Lisa. We're sorry to hear you're experiencing excess noise. It's important to us that you're comfortable in your home and we'd like to help. If you have a moment to discuss this in person, please contact me. We'd appreciate the opportunity to work with you on an appropriate solution.
Sincerely,
Patricia P., Community Manager
TerraHouseMGR@cushwake.com
Non-renovated
September 25, 2021 - Review from Apartments.com
If you’re looking for an apartment beware that their listings, here and on their website, do not tell you which apartments are renovated and which are not. Their photo gallery doesn’t even include images to their older apartments which is very deceiving. Their newer apartments are very nice but it would have saved me a lot of disappointment to know not all the apartments have been renovated.
Property Manager Responded
September 30, 2021
We apologize for any confusion. It is never our goal for our residents to be disappointed with their homes. Please reach out to us if you would like to discuss your feedback so we can see what we can do to make things clearer going forward.
Sincerely,
Patricia P., Community Manager
TerraHouseMGR@cushwake.com
I wish I could give them zero star review.
March 31, 2021 - Review from Apartments.com
I paid the deposit and signed the lease agreement for an upstairs unit. Two weeks before my move-in date, I received a call from the management that the tenant is extending their place and if I can move-in two weeks from that date. I agreed. Again, 3 days before my move-in day I got another call that they extending it again until the end of the month and I had no other choice but to get one of the downstairs units. I paid the deposit to keep the unit I wanted. So what is the purpose of the ...
deposit for keeping the unit?
I never experienced this problem in my whole life.
Read More
Property Manager Responded
April 9, 2021
Hello, we apologize for the manner of your experience. We'd love a chance to speak with you directly and ensure that your concerns are promptly resolved. Please email us directly at TerraHouseMGR@pinnacleliving.com as soon as you're able, we look forward to connecting with you and hope to hear from you soon.
Sincerely,
Patricia P., Community Manager
Just Ok
June 23, 2019 - Review from Apartments.com
My issue is with the way these apartments are being advertised - they are listed as "luxury" (and are priced to match other, nicer apartments in the area) when really they're just decent units that still need a lot of repair.
For example, our "newer" apartment had a lot of questionable fixes and repairs done to it. The walls were done with a knock-down texture (so they're not smooth) and you can see the patches where there were holes (as the patches are completely smooth). You can also see ...
where there are layers and layers and layers of paint on the walls around the fixtures (especially in the bathrooms around the medicine cabinets).
There are no light fixtures/fans in the bedrooms, and the a/c unit that comes with the place is barely strong enough to cool the main area. A lot of people have freestanding A/C units in the bedrooms to try to make up for this (take a look at the windows when you walk around - you'll see a lot of units with vents in the windows). This also makes your electric bill go way, way up.
The cabinets are incredibly old - in our unit the bottom of the cabinets are warped from either age or water damage. These have also been painted over countless times - we have paint drips in several places. It looks like the complex just had new doors hung on very old cabinets.
The bathroom counters have been cheaply refinished with a coat of some kind of paint.
I could go on and on. The cheap repairs that the corporate office has made were not enough to qualify this place as "luxury", so don't let the model apartment fool you.
Outside of the units themselves, the ground are pretty but there is no security team of which to speak of. We live in a not very nice area of San Jose - there is a lot of crime in the area which can't really be helped by the corporate office. However, they could take measure to make sure that the complex is safer - better lighting in the parking lot, security systems in each unit, and have security actually patrol the grounds night and day. For the amount of "luxury" we're being charged for they should have procedures in place to make sure that their tenants are able to feel safe.
Read More
Property Manager Responded
July 8, 2019
Hello, I apologize that you feel this way regarding your apartment. Compared to our surrounding market, we have received feedback from many prospects who ended up renting with us that our luxury apartments were beautifully remodeled and loved their new home. All of our apartments are inspected prior to move in to ensure the highest standards; I apologize that you have experienced something different. Definitely, please contact the rental office so we may inspect your unit on the paint job that was done, your a/c unit that you report is not cooling well, inspect your bathroom countertop, and to inspect your warped/damaged cabinets that you are speaking of. We do appreciate your feedback as this always helps us to be better and at Avana Skyway we strive to be the best.
Unprofessional Stuffs
April 29, 2019 - Review from Apartments.com
DO NOT WASTE YOUR TIME!!! The stuffs are super unprofessional. I scheduled an appointment for a tour on the phone. And they said the appointment set for 9:30 am in the Monday morning. I drive 40 minutes there and they said they do not have any available room for show.
Property Manager Responded
June 4, 2019
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
DO NOT MOVE HERE
January 4, 2018 - Review from Apartments.com
I wish I could give negative stars because that's how I feel about this place.
If you could see the community forum through the portal, you'd see that almost everyone hates it here. And how they want to sue the complex for false advertising and lies.
My boyfriend and I have been living at this location for 4 months. At first this apartment seemed like it met nearly everything we wanted when we first decided to move in. However it doesn't meet even half of it. We decided to move in, after not ...
even being able to see a unit like ours because there was a deal for the deposit to be 99 dollars if we applied within 24 hours. We were not allowed to view the unit we were supposed to move into until the night before move in, a month after applying...first red flag.
The units are nice, however they are also cheap. The blinds fall off, the screen doors fall off, the water pressure is nothing, and the fixes for any imperfections are barely even fixes. When we moved in, the apartment was supposed to be "cleaned" yet we found mold that was very easy to be found and many stains that were easily removable. And past residents things inside cabinets and on top of dryer. As if they didn't really care to clean at all.
Another complaint is that around the rental office there is wood chips and nice landscaping. Yet near our building there's only mud and dead shrubs and flowers. This attracts flies, and looks terribly unattractive. I've voiced this to the management office and nothing was considered or even responded to. When I went in to speak to them in person once again, they said that they had done a walk through and were not willing to change anything. No there's mud and moss after rain season. You can imagine the flies.
The management is also the worst out of all apartment complexes I've lived in. They do not answer the phone ever, they are rude when you go inside, and they rarely answer emails.
They also will charge you here for anything they can. Water, Trash, Pets, Parking Spaces, etc.
They lie about the water bill and will charge you for irrigation, and make you split the bill with the entire unit. I have two people in my apartment and we had a water bill of 127 dollars! We don't use that much! I know neighbors who have left for 10 days and also had to pay a ridiculous over 100 dollar water bill! The parking isn't even assigned so you're paying 50 dollars for the possibility of having to park across the complex because there is no spaces near your place.
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Property Manager Responded
January 5, 2018
Hi Anonymous, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
I would like to have a meeting with you so we can clear the situations that you have.
Here at Avana Skyway, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager (408) 227-2000 or email me at AvanaSkywaymgr@greystar.com to discuss ways we can better serve you in the future.
Avana Skyway - Greystar
August 9, 2015 - Review from Apartments.com
We were in a pinch and need a place fast. We have a dog so our options were limited. Avana is pet friendly! We were also looking for a 2x2 with W/D. They had one available. The entire staff was great about getting us set up quickly. We came into this community at the perfect time. Our unit is completely update, the kitchen counters are my favorite feature. There is plenty of storage and we have a detached garage. The grounds are really pretty and well maintained. I love taking my dog for a walk ...
around the complex, it feels more like a neighborhood than an apartment complex. The only down side is the main living area in our unit is a little small and we wish there was ceiling fans in the bedrooms. I would say the the positives out way the negatives. Also, the rent is fair for the area and the move in rate was a great deal.
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Great apartment
July 20, 2015 - Review from Apartments.com
This is a great apartment with a beautiful landscape three pools and a fitness center I would recommend these apartment to anyone.
Nearby Schools
Davis (Caroline) Intermediate
Oak Grove Elementary School District
5035 Edenview Drive
Public School - Grades 6-8 (537 Students)
In Attendance Zone3 minute drive / 1.1 miles away
School data provided by GreatSchools.
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About GreatSchools Data on ApartmentHomeLiving.com.
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Points of Interest
Time and distance from Terra House Apartments.
Big Box and Retail
Target
879 Blossom Hill Rd
5 minute drive / 1.67 miles away
Macy's
5411 Thornwood Dr
5 minute drive / 1.71 miles away
Petco
886-888 Blossom Hill Rd
5 minute drive / 1.8 miles away
Colleges and Universities
Groceries
Safeway
1300 W San Carlos St
11 minute drive / 5.39 miles away
Whole Foods
777 The Alameda
11 minute drive / 5.58 miles away
Hospitals
Kaiser Foundation Hospital - San Jose
250 Hospital Parkway
6 minute drive / 2.97 miles away
San Jose Behavioral Health
455 Silicon Valley Boulevard
8 minute drive / 4.02 miles away
Santa Clara Valley Medical Center
751 South Bascom Avenue
12 minute drive / 5.88 miles away
Military Bases
US Army Reserve Center
14 minute drive / 6.76 miles away
Army National Guard San Jose
14 minute drive / 6.78 miles away
Parks and Recreation
Terra House Apartments has 5 parks within 6.3 miles, including Almaden Lake Park, Silver Creek Linear Park, Kelley Park, Plaza de Cesar Chavez, and Rosicrucian Park.
Shopping Centers
Terra House Apartments has 5 shopping centers within 0.8 miles.
Transit Stations
Capitol-Caltrain
2 minute drive / 0.97 miles away
Branham Station-Alum Rock - Santa Teresa Line
659 Branham Ln, San Jose, CA
3 minute drive / 1.08 miles away
Blossom Hill Station-Alum Rock - Santa Teresa Line
611 Blossom Hill Rd, San Jose, CA
3 minute drive / 1.18 miles away
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| San Jose Studio Apartments | $2,967 | $972 | $7,000 |
| San Jose 1 Bedroom Apartments | $3,655 | $1,036 | $10,000+ |
| San Jose 2 Bedroom Apartments | $4,479 | $995 | $10,000+ |
| San Jose 3 Bedroom Apartments | $5,392 | $1,460 | $10,000+ |
| San Jose 4 Bedroom Apartments | $6,110 | $1,585 | $10,000+ |
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Viewing: Terra House Apartments | Desktop Version | Listing Updated: 07/31/2026 | AHLGLD
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