Finally Free
December 5, 2025 - Review from Apartments.com
We lived here for 2 years, and it is a relief to be free of this place. UDR is a parasite of a company that will nickel and dime you every chance you get. Record everything. Read EVERYTHING before you sign it. We had to fight them while trying to move in and sign he lease, and it was a fight to leave. Halfway through the lease we caught them trying to trick us into higher rent when we changed parking spaces and attempted to get us to resign a whole new lease rather than an addendum.
We caught ...
them illegally entering our apartment on two separate occasions while we were not home. We have proof of both occasions (and the front office acknowledged their wrong doings). Having a ring camera is a must-have if living here. The employees are not to be trusted. Know your rights as a tenant.
We were charged for things we fixed on the move out inspection, even though we did correct them. Very convenient that the move out inspector was one of the ones who entered our unit illegally. We had requested to be there in person; we signed the paperwork to do so. The inspector showed up a day early, no notice, while we were not home, and completed the inspection. Luckily the charges were minimal and It was a small price to pay for the peace of mind to never have to deal with this place again.
Their maintenance team and the contractors they get to do work for them is extremely spotty. it took us 6 months to get our washer fixed. A bug exterminator handed me traps that were wet and assured me they aren't open they are just wet. They were wet, and the chemicals burned my hand. I've had the pool guy pour chemicals into the hot tub while I was in it, and I had to get out because my skin started to burn. We had one guy came to fix our leaky shower, fix the leak, but then the shower AND bathtub turned on at the same time. He said, "I fixed the leak, so that isn't my problem” and left.
One of the residents was shot and killed a few months back in one of the buildings.
Elevators are constantly broken.
They replaced most of their guest parking with EV spots they charge for so there are never any spots for visitors. I am surprised they haven't started charging for guest parking yet.
I feel bad for their front office staff. Most are good people trying to make a living while dealing with people pissed at the horrible company they work for.
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