Good for a Short Period
February 14, 2020 - Review from Apartments.com
I moved in three years ago and initially loved the responsiveness of the management team. There has been a lot of turnover in maintenance and concierge roles which makes it difficult to retrieve your packages when you work late. I also had issues with maintenance which involved replacing a window—my master window would frost on cold days and, upon evaluation, it was determined I needed the window replaced. The master is always very cold and the team suggested I close the vent to the guest ...
bedroom to increase heat to the master—it was also an expensive fix on my heating bill. They still have not replaced the window one year later. This property also requires 90 days’ notice if you will not be renewing your lease (or it is automatically renewed). I gave my notice in time and 2.5 months prior to vacating, management and maintenance were in my unit evaluating it for turnover without any notice (post or prior). I would not have known they entered my unit if my security cameras didn’t alert me to unscheduled motion. When I called the office they said they had emailed me the previous day, but I didn’t receive it (and checked my SPAM folder), I also confirmed my email on file and they had the correct address. I find these procedures unsettling and a violation of trust. In terms of the amenities, many of the clubhouse sections close at 8pm, so it’s challenging finding time to workout when you work until 6/7. The outdoor pool is quite nice and typically isn’t very busy—it does have a lifeguard and is very family friendly (I love their playlist!).
Read More
Property Manager Responded