The Lily At West Ashley Apartments

because that’s the next step.

bugs that at times would end up in the apartment front door entry. Upon signing the lease we were told we would be given a first floor apartment. A few days prior to move in they called and told us we were being moved to the top floor. ( There is no elevator) The maintence crew typically took a few days to come. After each lease the rent kept increasing and increasing. In one week there was a shooting right outside in the parking lot, my truck was broken into and also my motorcycle was stolen ( all within about 3 days ) After finding a house I emailed the facility multiple times to discuss moving out early. After a few weeks with no response I called and called.. finally after speaking with someone I was told a form needs to be signed and dropped off. At that point we had 60 days. My girlfriends dropped off the form in person and once I called to discuss they told us they never got that form. This pushed my move out date even further back. After speaking with the property manager she agreed to waive the early move out fee which alleviated some of my stress given at that point I was forced to pay rent at two places. The day of move out I sat at the office to drop off my keys and sign any forms for an hour and no one ever came. I had to make a trip a few days later to go drop off my keys. I was happy with the facility as a property however the staff made it very difficult at times... especially the move out process. You get what you pay for. The location is great however it is right off 61 but over time my experience became more and more frustrating at that location. The apartment itself was in great condition, brand new appliances.

importance of the matter. I highly recommend not living here.

notice given to their tenants was not a sufficient since it’s no law that says I must read the newsletter, she then removed the charges. Now Again we are charges for my husband placing a chair out to go out and smoke and me putting my plant out for some air and sunlight. This is ridiculous but even more ridiculous when my husband went to explain why he couldnt manage to get chair back in and waswaiting on his family to come assist him in bringing the chair back in. He was told that we don’t pay for outside our door just from the door in. So $50 again we are charged! This is petty and just down right crazy! No I would never reccommend these apartments to anyone. Is this how she gets bonuses? Not a good way to retain tenants but a good way to get them gone!

check out the problem. It took a total of 3 hours and the air conditioner was in perfect condition again. I can't say enough good things about the maintenance team. I've also had great experiences with Janet, the Assistant Property Manager. She's very friendly, helpful, and intelligent. She's wonderful at listening to concerns and solving problems quickly. Other positives: I never hear loud noises or disturbances from my neighbors, I can always find a parking spot, the parking lot is well lit, the electric and water bills are always reasonable. Some small negatives: The gym is tiny with very few working machines, and the laundry center is small and not well taken care of. Several of the washing and drying units are out of order every time I go.

recommend!

noticeable. Over all I just love living here, I feel safe, secure, have no plans on moving for a very long time, if even ever. I always recommend and brag to people about all aspects.

included in rent and they charge 5% of the buildings entire fee to you. Also, parking is horrific and if you have to park behind the 200 building, you have to walk across an unlit, dark field. Other than that I have no other complaints. *knock on wood* little to no bugs, as well. I'm deathy afraid of them, so I literally keep count. Zero this year. I adore the front office staff, too. Definately worth the few negatives for the hundreds of positives!