1326 Chicago Ave Apartamentos

particular unit had water damaged floors which was caused by the roof drains being tied into the same line as the bathrooms. Under current management we replaced the floors and diverted the roof drain onto its own line. This unit also had complaints that the soapy water from laundry machines installed by the previous management would come into their kitchen sink, we also diverted those machines onto a separate line. The maintenance request for the intermittent leak in the ceiling was submitted on Thursday 10/20, inspected on Friday 10/21 and is being completed today 10/24. Casey Capital is very much a family business owned by the Casey's and managed by the Casey's with no outside investors. I am unsure what motivated this review, but don't feel its an accurate depiction of how we do business or treat our tenants. We believe in open and transparent communication and are readily available if there are any issues that arise. I would urge you to call me if you are unsatisfied with progress on a work order or anything with your tenancy. As we have done before we will continue to try and meet your expectations of your home. Kind Regards, Jim Casey