Package Theft and Security Risks
December 7, 2023 - Reseña de Apartments.com
Mail thefts and security risks are prevalent due to the open access in all of their buildings' lobbies, where mails and packages are delivered. Many residents, including myself, have recently experienced package losses. Initially, they sent an email to all residents stating their inability to address the issue. When I contacted the property manager, she provided inadequate excuses, insisting on the necessity of maintaining open lobby access for USPS mail carriers. However, when I suggested the ...
installation of technology, a solution implemented by numerous nearby buildings, to allow controlled access for USPS and others, she mentioned that the property owners prohibit such installations.
The most concerning argument arose when I highlighted the risk of potential harm or robbery when accessing the lobby for mail retrieval during late evening hours. The property manager dismissively compared this risk to potential dangers in a grocery store or parking lot, equating the safety concerns of an open public space to those within the apartment building itself.
Therefore, I strongly advise against renting in any of the Chestnut Hill apartments until this issue is properly addressed.
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