My mother was trying to find another place to live. She saw this apartment and loved how it looked and came to view them. She applied, waited and waited to see if she was approved. It was not until a week later she had to contact them herself to see what was going on with the application. They nonchalantly said she has been approved. My mother was confused because she has lived in other apartments and they usually let you know no less than 48 hrs after you apply if you have been approved. She
...looked past this odd “mishap” because maybe something happened to cause a delay. I was not even aware of this but they even made her pay a deposit as well when she applied. Isn’t that odd? I have never heard of an apartment doing this. Since she works from home, she needs to connect her monitor directly to a router.
They claimed there was a connection in the bedroom but they only had one in the closet. She only found this out the week before move in. She was trying to see if they could get another put in the bedroom or living room but they were being unresponsive and leaving her out of the loop. In the couple of weeks this was going on, they never sent her a lease to sign either. Shouldn’t they have sent it to her as soon as she had to contact them herself a week later to find out she was approved? Even after a month being approved and a week before the move in date she never received her lease! In the end she decided to back out because if all of this was happening even before she moved in, she couldn’t imagine what was going to happen if she did. Now that she told them that she was not going through with it, then they finally decide to contact her and ask why. She explained all of the issues and and she requested they give her deposit back. They claimed there was a clause in the application that prevented the return of the deposit which is funny because they never explained that to her before signing. They then suggested she contact management about it but of course they said the same thing. This place is very unprofessional and overall sketchy. It may look nice and a great place to live but do not be fooled. I would not be surprised if they have done similar to other applicants just to pocket the deposit and application fees. No wonder they only have 20% capacity.
Property Manager Responded