Out of all of the apartment complexes I have lived in, this one is by far the worse one. First off I wasn’t able to be shown an apartment because they were short staffed and a leasing employee also stated they are unable to show the apartment due to rain (drizzling in summer). Mail here is horrible, you get a key to a broken mailbox that does absolutely nothing at all. The apartment itself is roomy however the units were not cleaned properly before “renovations” aka they literally painted over
...hair that is stuck on baseboards and doors. Huge drain and trash problems… valet trash is a joke. Management office sends out emails to remind residence how trash must be kept however valet company almost never comes and didn’t supply a can big enough for a normal sized bag. Would have no problem walking trash to the compactor however you can’t get to it because 95% of the time it’s full of trash in the walkway and compactor full or broken. The leasing people are totally lost except for one, Jennifer is wonderful. They attempted to conduct a search of residences’ garages because they did not know who actually had a garage or keys. Multiple emails sent out stating large fine for anyone not picking up their dogs messes and that their are multiple clean up stations. Every station in the entire complex hasn’t been refilled since I moved here. Multiple issues with billing, that you won’t be notified about until months later. Maintenance guys are cool and do respond quickly however they can only work with what is given. Last but not least, when you give your notice of termination they include a super long detailed list of how every little thing needs to cleaned however I wish the same effort was put into my apartment when I was first given a key. It is in a great area of Clermont however for the price I would look somewhere else.
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